Ajar Technology specializes in audio-visual and security systems in the UK and EMEA for medium-sized to enterprise-sized businesses and it has been active in the aviation sector since 2007.

In our role as an independent partner, we leverage existing vendor relationships and research the market and identify appropriate technologies on behalf of our clients. Our recommendations are made to achieve Value for money and meet the functional needs of our clients.

Our solution subject matter expertise includes many systems used for airport operations such as – CCTV, Access control, Biometrics, cloud systems, security analytics, Airport control rooms, Advertising solutions, people management, people movement data gathering, vehicle flow management, audio announcements and data centre technology.

Alchemmy is a consultancy that specialises in delivering lasting transformational change, putting people at the centre of everything we do.  We work as a Transformation Partner for Airports and others in the airport ecosystem.  We specialise in supporting teams to deliver sustainable and lasting change in operational environments, supporting the delivery of complex projects and programmes, with a particular focus on technology led change.  We provide a wide range of transformation and strategic advisory services from programming design, programme management, business change and operating model design.  We provide you with end to end support, helping to provide solution assurance and minimise the risk of implementation of change projects failing in the organisation.

Aviation businesses must balance demand and global growth with the need to decarbonise, become more energy and operationally efficient and address climate change. Arup helps clients across the industry to understand how to make their operations and services more sustainable, efficient and resilient, designing for lower energy use and operating costs at the same time. We are working with our aviation clients to help them rethink their business models and operations to maximise social value, ensure supply chains are resilient, develop circular business models, reduce emissions, generate electricity, harvest water and eliminate waste. 

Arup is the creative force behind many of the world’s most innovative and sustainable building, transport and civil engineering projects and design technologies. We offer a broad range of professional services that combine to make a real difference to our clients and the communities in which we work.

We have advised the majority of the world’s leading airports and are recognised globally as a leader in airport masterplanning, delivering airport terminal and support facility designs and specialist aviation services.

We support operators, owners, investors and users to develop safe, secure and sustainable solutions that deliver customer service excellence on a sound commercial basis. We add value to our clients’ business through close stakeholder collaboration and draw on in-depth knowledge to deliver robust, resilient and efficient solutions.

Arup has been involved in aviation development for over 60 years, with experience gained through a wide range of assignments at more than 100 airports worldwide.  Dedicated to sustainable development, the firm is a collective of 16,000 planners, designers, engineers and business advisors working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.  Through strong internal networks we benchmark and share the learning from our global aviation and other sector experience to deliver better solutions for our clients by balancing the needs of people, processes, technology and environment.

Established by a group of industry-leading software development and project management professionals with a lean, agile and innovative approach to project analysis and integrated delivery AAC now operate globally, working in partnership with some of the world’s largest organisations to deliver mission-critical control systems. Our approach allows clients to concentrate on their core business whilst we bring our expertise and experience in project delivery management. The result is reduced operational costs and an improved customer experience. Our philosophy is at the heart of everything we do and has been enhanced over the years to become embedded in our people, culture and values. At AAC we work in partnership with you to focus on the crucial aspects of your business with an eye on future operational and legislative requirements.

Brock Solutions is a privately held, employee-owned automation engineering/professional services company with 30+ years in business and 600+ employees located in Canada, United Kingdom, United States and Australia.  Brock specializes in real-time operational software and IT systems for baggage handling, baggage reconciliation and tracking, and passenger processing, including: 

•Baggage handling system automation, explosives detection systems, and SmartSort,    Brock’s high-level control (HLC) sortation management software.

•Designing, developing and deploying SmartSuite Enterprise, Brock’s proven and scalable operational database and application platform. SmartSuite provides a comprehensive suite of solutions to help airport and airline customers enhance end-to-end baggage operations and management, while improving the passenger experience.

Many of the world’s largest airports and airlines have standardized on Brock’s SmartSuite products.

Cirium, the global leader in aviation analytics, is trusted by industry leaders worldwide to provide invaluable insights that drive operational excellence, revenue growth, and enhanced customer experiences.  With our cutting-edge data and analytics capabilities, we are at the forefront of accelerating digital transformation in the aviation sector.  Our mission is to empower airlines, airports, travel companies, aircraft manufacturers, financial institutions, and other key stakeholders with seamless data flow and ensuring information is readily available when and where it's needed most.

Collins Aerospace: Keeping passengers moving and operations flowing.

Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.

Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.

Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..

Self-Service Solutions

As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.

Passenger Processing Solutions

Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport Baggage Systems

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.

Systems Integration

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.

Airport Operations Management

Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at  www.rockwellcollins.com/airports

EA Maven is a management consultancy firm focusing on solving the key challenges in Advanced Air Mobility through the provision of AAM strategy support, demand modelling, infrastructure design and due diligence services.

EA Maven works with airports, airlines and aircraft manufacturers to help them better understand the potential for Urban Air Mobility and Regional Air Mobility.  Our demand modelling and scheduling capability allows us to accurately predict the demand for electric aircraft operations.  Key outputs include:

More information on the services we provide can be found on our website www.eamaven.com

Empathyce is a consultancy and training company specialising in Customer & Passenger Experiences. Support is primarily around developing a clear vision for the passenger experience and relevant strategies, customer journey mapping, employee engagement and feedback programmes.

Founder Jerry Angrave has worked with many UK airports and is a member of Heathrow’s Accessibility Advisory Group. He published the “Journey Mapping Playbook” in 2020 and hosts a monthly forum for passenger experience professionals from airports and airlines around Europe and the Middle East.

Jerry regular chairs sessions on customer experience at events including the Passenger Terminal Expo and World Aviation Festival.

Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector.  Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.

Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.

As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.

Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.

By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.

A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.

As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.

Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.

Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.

Development programmes include:

•       Terminal 2 and Eastern Campus – Information and Control Systems (ICS)

-       ICS Design Leadership – strategy, scope, requirements, concept

-       ICS Scheme Design – Master Systems Integrator

-       DMI (Design, Manage, Integrate) – ICS technical assurance through delivery

•       Terminal 5

-       T5 Rail & Tunnels Guidance Team – design & commissioning leadership

-       T5 Rail & Tunnels Comms and Controls – design, delivery and integration

-       Airside Road Tunnel – control systems design and project management

-       Energy Centre and Control Tower – commissioning management

•       Heathrow Express

-       Station systems, original design and build, into operation

-       Extension of systems to Terminal 5 subsurface station and tunnels      -    Support and maintenance for 15 years

Engineering and operational solutions include:

Firstco are framework suppliers for SCADA across the airport

•       HEART – utilities control and monitoring

•       Heathrow Pods – automated people movers

•       APOC – airport centralised command and control facility

•       FAMS – centralised fire alarm monitoring across all terminals

•       Campus-wide metering and energy management

•       Baggage Handling Systems (BHS)

Support and maintenance of Heathrow’s systems, including:

•       Heathrow Rail

•       Heathrow Pods

•       FAMS

EMS

In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:

•       Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoringManchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring

•       Birmingham Airport – Airport Operation Systems specifications

Middle East airports including:

•       UAE – Dubai International, Dubai World Central and Abu Dhabi International

•       Oman – Muscat International and Salalah airports

•       Qatar – New Doha International Airport

•       Saudi Arabia – Jeddah, Madinah and Riyadh airports

•      Other GCC – Kuwait and Bahrain airports

LB Foster Tew Engineering, a dynamic UK company (American owned), is the premier specialist in crafting, delivering, and maintaining revolutionary solutions for customer/passenger information.  With an illustrious legacy spanning over a century in the UK Rail Market sector, LBF is renowned for its trailblazing hardware and software, consistently pushing the boundaries of technological advancement.

We are the driving force behind innovations such as the UK's (potentially the world's) inaugural truly mobile Totem, capable of an astounding 26-hour battery life, and the pioneering FAOK British Sign Language Train Departures solution, revolutionising accessibility in the UK rail industry.  Our Inform screens stand as shining examples of compliance, adhering strictly to ASIAD standards.  At LBF, we don't just meet expectations; we exceed them, setting new benchmarks for excellence in customer information.

Logplan Europe Ltd. is an independent aviation consulting firm specialising in the planning, design and specification of airport related systems, principally baggage handling, cargo handling, and automated people mover systems. We provide services from master planning and strategy development, through design, simulation and engineering to management of testing, commissioning and operational readiness. We also provide ongoing operations and maintenance support to clients when requested.

Mima have over 40 years’ experience in solving problems through understanding how people think and behave.  We use these insights in the design process to make usable and accessible spaces, services, and products - physically, operationally and digitally.  We bring together a mix of complementary disciplines, including human factors and ergonomics, service design, wayfinding and information design, interior design and accessibility and inclusive design. 

Our work with airports covers four main areas:

Ocean 3D Ltd – Inclusive Innovation Through Interactive Virtual Tours

Ocean 3D are award-winning creators of cloud-based, interactive virtual tours that enhance accessibility, inclusion and user confidence across aviation, transport, healthcare, heritage, and beyond. From airside security to arrivals halls, our tours help passengers—particularly those with hidden or physical conditions such as autism, anxiety, PTSD, or dementia—familiarise themselves with unfamiliar spaces before ever arriving.

Proud members of the BAG Diversity, Equity and Inclusion (DEI) group, we work to make accessibility an integral part of the passenger experience, not an afterthought.

We were the first business globally without a physical location to receive the National Autistic Society’s ‘Autism Friendly’ award, and winners of the New Civil Engineer’s “Future of Airports” competition. Our tours have featured in international airline magazines and are now being recognised by UK Government legal opinion (Louise Mankau KC, Doughty Street Chambers) as a potential reasonable adjustment under the Equality Act 2010.

Ocean 3D tours are WCAG-compliant, device-friendly, and can support inclusive journey planning, increase footfall, reduce anxiety and support commercial uplift. Our clients include NHS hospitals, Brownsville South APdre Island International Airport (Texas), Lumo Trains, the National Trust, and Theatre Royal Bath.

Inclusion isn’t just a moral imperative—it’s a business opportunity.

PDS deliver and support a comprehensive package of airport services and solutions including high integrity Infrastructure Control Systems with SCADA installations, specialist engineering support including surveys and consultation, packages ranging from individual components to fully integrated turnkey solutions.  With 35 years of experience in the UK transport industry and a 25-year relationship with Heathrow Airport, PDS have experience in lighting and ventilation control, traffic control and monitoring, CCTV, Radar, PA Systems, Airfield & Terminal Security, UPS, Power Monitoring and Runway Condition Monitoring Systems.  We also have a key role in Heathrow's (HEART) Heathrow Airport Remote Telemetry system which monitors and controls airport infrastructure.

We are a vertical and horizontal transportation system (VHTS) consultants and provide advice on all aspects from: master planning; detailed planning; PAX flows and lift traffic analysis; specifications; tender documentation and analysis and site attendances from initial site meetings through witness testing/defect inspection to handover.

We designed the VHTS for a complete terminal with a flow of 8,500 PAX per hour and two large airport multi-storey car parks.

We have carried out surveys of all the VHTS equipment in complete large international airport and provide VHTS maintenance contract support for a complete large airport.

Ramboll is a leading aviation consultancy with the delivery of airport facilities and infrastructure, encompassing more than 600 completed projects in over 50 countries across the world. In the UK we have worked or are working at most of the major airports including Heathrow, Gatwick, Luton, Stansted, Manchester, Glasgow & Edinburgh. The airport projects that we have delivered range from strategic advisory, due diligence, masterplanning, project management, environmental and social impact, engineering design through to construction supervision, from the delivery of whole solutions for airport projects to specialised bespoke support. From major international airport hubs through to small regional airports serving the local community. At Ramboll to deliver innovative and award winning solutions we are able to draw upon not just our airport specialists but our expertise from across the world including off site manufacture, air quality, carbon management, ground remediation, fire safety, acoustics, energy, waste, geotechnics, tunnels, environmental engineering, transport planning and economic planning This is combined with local insight from our 300 offices across the globe to deliver world class airport solutions locally. We approach every project with a commitment to deliver inspiring solutions that deliver sustainable environments. Ramboll has been a leading thinker in defining new sustainability criteria tailored to a development as bespoke and complex as an airport terminal and producing innovative airfield designs that deliver long term performance and safety at a reasonable cost.

Wilson James has over 25 years’ experience in the aviation industry, working with airports across the UK.

Our understanding of the unique operational and compliance requirements of the aviation sector enables us to provide safe, efficient solutions. We understand the importance of the passenger experience and ensure that safety and security are always top priorities.

Wilson James delivers a diverse range of services including aviation security, passenger and premium services, airport operations and construction logistics, consultancy and training.