Operation

Ajar Technology specializes in audio-visual and security systems in the UK and EMEA for medium-sized to enterprise-sized businesses and it has been active in the aviation sector since 2007.

In our role as an independent partner, we leverage existing vendor relationships and research the market and identify appropriate technologies on behalf of our clients. Our recommendations are made to achieve Value for money and meet the functional needs of our clients.

Our solution subject matter expertise includes many systems used for airport operations such as – CCTV, Access control, Biometrics, cloud systems, security analytics, Airport control rooms, Advertising solutions, people management, people movement data gathering, vehicle flow management, audio announcements and data centre technology.

Arup is a global firm of over 14,000 planners, designers, engineers and business consultants, operating from 88 offices in 33 countries. We have over 50 years’ experience in the aviation sector, gained through assignments at more than 100 airports worldwide. Significant recent commissions have included London airports, Dubai, Abu Dhabi, Amsterdam, Dublin, Istanbul, New York, Los Angeles, Singapore, Mexico City, Beijing, Hong Kong, Taipei, Perth, Melbourne and Auckland. In all of our work we focus on helping our clients solve today’s complex issues while planning for the future. We seek creative operational and planning solutions that address the complex relationships between aircraft, passengers, baggage, ground transportation and cargo. We help optimise the capacity and value of existing assets, while assisting with the complex decisions of when and how to take the jump to redevelopment. The circular economy, sustainability, resilience and climate change are dominate factors in our solutions based engineering schemes within the airport environment and equally figure heavily in the surface access transport and cities based agendas. Our aviation team provides a leading edge, comprehensive range of planning, design leadership, program management, operations, project leadership and business consultancy services, including: Airport masterplanning services relating to airport wide (airside and landside) and terminal area planning, service level definition, definition/analysis of processes for passenger flow, ground support equipment, terminal logistics and simulation modelling. Recent projects include Copenhagen, Krakow, Queenstown, Auckland, Mexico City and Istanbul airport masterplanning. Facilities engineering and program management relating to new build and redevelopment works with airfield and terminal design projects such as Heathrow, New York, Dublin, Hong Kong, Perth. Specialist award winning airport systems advisory services (baggage systems, security, fire, lighting, cargo, information/digital systems, visualisation, auralisation and simulation tools etc ) including development of user requirements, operational processes and service levels and associated engineering / procurement management / commissioning, with recent projects at Manchester, Heathrow, Dubai and Hong Kong airports. Operations consultancy, such as operational readiness planning and program management including development of plan of operations, scheduling and management of resourcing, training and trials, management of stakeholder relations, and organisational transformation. Recent projects include Operational Readiness at Heathrow T2, Mumbai, New York and Perth. Corporate finance services associated with business plan development, technical due diligence on sale / acquisition and public-private partnerships such as Kansai and Itami privatisation vendor due diligence advisor. Our team employs a highly analytical approach to problem definition and solution development, based on an in-depth understanding of airport and airline operations and an appreciation of airports as commercial businesses and public assets. We deliver pragmatic solutions, directed to achieving projects that are fundable, buildable and minimise impact on operations.

Azinq is an IT services and consulting company specialising in, Software Development, IT Consultancy, System Integration and Support Services for airports. 

The team combines a unique blend of technical and airport business expertise with deep knowledge and experience, from working within Airport IT for many years. They are specialists in enabling efficient connectivity across an airport campus using modern integration technologies to enable digital innovation.

Azinq is trusted by major airport authorities which includes Manchester Airport Group, Oman Airports, London Luton Airport, AGS Airports and Isavia.

Brock Solutions is a privately held, employee-owned automation engineering/professional services company with 30+ years in business and 600+ employees located in Canada, United Kingdom, United States and Australia.  Brock specializes in real-time operational software and IT systems for baggage handling, baggage reconciliation and tracking, and passenger processing, including: 

•Baggage handling system automation, explosives detection systems, and SmartSort,    Brock’s high-level control (HLC) sortation management software.

•Designing, developing and deploying SmartSuite Enterprise, Brock’s proven and scalable operational database and application platform. SmartSuite provides a comprehensive suite of solutions to help airport and airline customers enhance end-to-end baggage operations and management, while improving the passenger experience.

Many of the world’s largest airports and airlines have standardized on Brock’s SmartSuite products.

Collins Aerospace: Keeping passengers moving and operations flowing.

Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.

Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.

Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..

Self-Service Solutions

As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.

Passenger Processing Solutions

Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport Baggage Systems

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.

Systems Integration

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.

Airport Operations Management

Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at  www.rockwellcollins.com/airports

Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector.  Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.

Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.

As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.

Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.

By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.

A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.

As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.

Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.

Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.

Development programmes include:

•       Terminal 2 and Eastern Campus – Information and Control Systems (ICS)

-       ICS Design Leadership – strategy, scope, requirements, concept

-       ICS Scheme Design – Master Systems Integrator

-       DMI (Design, Manage, Integrate) – ICS technical assurance through delivery

•       Terminal 5

-       T5 Rail & Tunnels Guidance Team – design & commissioning leadership

-       T5 Rail & Tunnels Comms and Controls – design, delivery and integration

-       Airside Road Tunnel – control systems design and project management

-       Energy Centre and Control Tower – commissioning management

•       Heathrow Express

-       Station systems, original design and build, into operation

-       Extension of systems to Terminal 5 subsurface station and tunnels      -    Support and maintenance for 15 years

Engineering and operational solutions include:

Firstco are framework suppliers for SCADA across the airport

•       HEART – utilities control and monitoring

•       Heathrow Pods – automated people movers

•       APOC – airport centralised command and control facility

•       FAMS – centralised fire alarm monitoring across all terminals

•       Campus-wide metering and energy management

•       Baggage Handling Systems (BHS)

Support and maintenance of Heathrow’s systems, including:

•       Heathrow Rail

•       Heathrow Pods

•       FAMS

EMS

In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:

•       Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoring

•       Manchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring

•       Birmingham Airport – Airport Operation Systems specifications

Middle East airports including:

•       UAE – Dubai International, Dubai World Central and Abu Dhabi International

•       Oman – Muscat International and Salalah airports

•       Qatar – New Doha International Airport

•       Saudi Arabia – Jeddah, Madinah and Riyadh airports

•      Other GCC – Kuwait and Bahrain airports

Logplan Europe Ltd. is an independent aviation consulting firm specialising in the planning, design and specification of airport related systems, principally baggage handling, cargo handling, and automated people mover systems. We provide services from master planning and strategy development, through design, simulation and engineering to management of testing, commissioning and operational readiness. We also provide ongoing operations and maintenance support to clients when requested.

We are a vertical and horizontal transportation system (VHTS) consultants and provide advice on all aspects from: master planning; detailed planning; PAX flows and lift traffic analysis; specifications; tender documentation and analysis and site attendances from initial site meetings through witness testing/defect inspection to handover.

We designed the VHTS for a complete terminal with a flow of 8,500 PAX per hour and two large airport multi-storey car parks.

We have carried out surveys of all the VHTS equipment in complete large international airport and provide VHTS maintenance contract support for a complete large airport.

Ramboll is a leading aviation consultancy with the delivery of airport facilities and infrastructure, encompassing more than 600 completed projects in over 50 countries across the world. In the UK we have worked or are working at most of the major airports including Heathrow, Gatwick, Luton, Stansted, Manchester, Glasgow & Edinburgh. The airport projects that we have delivered range from strategic advisory, due diligence, masterplanning, project management, environmental and social impact, engineering design through to construction supervision, from the delivery of whole solutions for airport projects to specialised bespoke support. From major international airport hubs through to small regional airports serving the local community. At Ramboll to deliver innovative and award winning solutions we are able to draw upon not just our airport specialists but our expertise from across the world including off site manufacture, air quality, carbon management, ground remediation, fire safety, acoustics, energy, waste, geotechnics, tunnels, environmental engineering, transport planning and economic planning This is combined with local insight from our 300 offices across the globe to deliver world class airport solutions locally. We approach every project with a commitment to deliver inspiring solutions that deliver sustainable environments. Ramboll has been a leading thinker in defining new sustainability criteria tailored to a development as bespoke and complex as an airport terminal and producing innovative airfield designs that deliver long term performance and safety at a reasonable cost.

Sword Services have been providing/installing electronic solutions for over 25 years; primarily within the aviation industry. A sample of the services we have been providing are: CCTV, EACS, Network Infrastructure, Detection Systems, Preventative & Reactive Maintenance to name just a few. Sword Services are accredited to ISO9001, ISO14001 and OHSAS 18001 standards whilst also being certified by CHAS Constructionline, Safecontractor and RISQ. This communicates to our partners and stake holders alike that Sword Services have a strong dedication, commitment towards providing the very best skills and experience to achieving mutual targets.

Wilson James has over 25 years’ experience in the aviation industry, working with airports across the UK.

Our understanding of the unique operational and compliance requirements of the aviation sector enables us to provide safe, efficient solutions. We understand the importance of the passenger experience and ensure that safety and security are always top priorities.

Wilson James delivers a diverse range of services including aviation security, passenger and premium services, airport operations and construction logistics, consultancy and training.