Amadeus was founded in 1987 by four airlines: Air France, Iberia, Lufthansa and SAS. From our origins supporting airline distribution and then IT, we gradually expanded our capabilities to serve customers across the entire travel industry.

 

Three decades later, Amadeus is one of the world’s largest technology providers for travel and tourism. Over the years, we’ve broadened our scope, launching our Airline IT business in 2000 and building on that with the acquisition of Navitaire in 2016 to expand our portfolio for low-cost carriers.

 

We accelerated our move into the hotel IT sector with the acquisition of Newmarket in 2014 and TravelClick in 2018, confirming our strong commitment to the hospitality industry and broadening our product portfolio, know-how and global presence. In a highly fragmented market, Amadeus now has the people and the technology to help all hoteliers deliver a great experience for their guests.

 

We’ve also expanded our portfolio to include merchandising, revenue management, travel intelligence and travel and expense management, harnessing the potential of cloud computing, mobile applications and big data for our customers. We continue to diversify our operations into other businesses linked to the travel industry, such as airport IT and payments, and we’re exploring new opportunities through our innovation teams. Throughout our history, investment in R&D has been integral to our company culture.

 

In May 2019 the airport division of Amadeus completed the acquisition of the market leader in Self Service solutions ICM Airport Technics, a Sydney based company with teams in Singapore, USA, Japan, France and the UK. This complimented the Amadeus existing product suite of Passenger Processing and Airport Operation solutions. Since the acquisition, the Self-Service product line has grown with new style bag drops and kiosks, end to end biometrics and common use payment.

 

Amadeus’ purpose is to make the travel experience better for everyone. Our technology powers the global travel and tourism industry, inspiring more open ways of working and more connected ways of thinking, always with an eye on how the industry can evolve and how our customers can better serve travelers. Our technology unlocks the freedom to realize new ideas. It connects our industry and inspires new opportunities for growth while reducing friction and getting us all where we need to go more easily.

 

Our aim is to help deliver great traveler experiences with more information, more choice and more autonomy. We power progress by connecting ideas, organizations and technology. We have a unique perspective on travel, being at the heart of our industry. By bringing our deep expertise to our customers and partners worldwide, we can solve travel’s biggest challenges and scale ideas quickly.

Arcadis is the leading global natural and built asset design and consultancy firm working in partnership with our clients to deliver exceptional and sustainable outcomes through the application of design, consultancy, engineering, project and management services. Arcadis differentiates itself through its talented and passionate people and its unique combination of capabilities covering the whole asset life cycle, its deep market sector insights and its ability to integrate health & safety and sustainability into the design and delivery of solutions across the globe. Our experience of working in complex airport environments around the world gives us knowledge and insight into the unique challenges faced by the aviation industry. Our global team offers a complete aviation service from planning through to construction in live operations. We maximize the potential of the airport by creating outcomes-focused strategies, ensuring the business is aligned with continuously changing aviation environments.

Aviation businesses must balance demand and global growth with the need to decarbonise, become more energy and operationally efficient and address climate change. Arup helps clients across the industry to understand how to make their operations and services more sustainable, efficient and resilient, designing for lower energy use and operating costs at the same time. We are working with our aviation clients to help them rethink their business models and operations to maximise social value, ensure supply chains are resilient, develop circular business models, reduce emissions, generate electricity, harvest water and eliminate waste. 

 

Arup is the creative force behind many of the world’s most innovative and sustainable building, transport and civil engineering projects and design technologies. We offer a broad range of professional services that combine to make a real difference to our clients and the communities in which we work.

 

We have advised the majority of the world’s leading airports and are recognised globally as a leader in airport masterplanning, delivering airport terminal and support facility designs and specialist aviation services.

 

We support operators, owners, investors and users to develop safe, secure and sustainable solutions that deliver customer service excellence on a sound commercial basis. We add value to our clients’ business through close stakeholder collaboration and draw on in-depth knowledge to deliver robust, resilient and efficient solutions.

 

Arup has been involved in aviation development for over 60 years, with experience gained through a wide range of assignments at more than 100 airports worldwide.  Dedicated to sustainable development, the firm is a collective of 16,000 planners, designers, engineers and business advisors working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.  Through strong internal networks we benchmark and share the learning from our global aviation and other sector experience to deliver better solutions for our clients by balancing the needs of people, processes, technology and environment.

A global leader in the design of creative and successful places and spaces. Chapman Taylor is a multi-award winning international practice of architects, masterplanners and interior designers. With experience in every major industry sector, we specialise in Retail, Leisure, Hospitality, Residential, and Office design, in particular, the combination of these uses into large scale mixed-use environments. Our 19 regional design studios across Asia, Central & South America, Europe, and the Middle East, work as a collaborative and cohesive group, pooling skills and resources where appropriate to deliver world-class design solutions. We differentiate ourselves from our competitors through the experience our people who deliver world-beating, award winning, creative and successful buildings and environments that stand the test of time.

Costain helps to improve people’s lives by creating connected, sustainable infrastructure that enables people and the planet to thrive. We shape, create, and deliver pioneering solutions that transform the performance of the infrastructure ecosystem across the UK’s transportation, energy, water, defence and nuclear markets. 

We are organised around our customers, anticipating and solving their challenges and helping to improve performance. By bringing together our unique mix of  consulting, digital and construction experts, we engineer and deliver sustainable, efficient, and practical solutions.

 We help to safeguard security, increase capacity, improve customer service and drive efficiency in our customers' infrastructure programmes.  We deliver a range of services across the whole project lifecycle, including strategic advice and feasibility studies, concept design, planning and legal approvals (such as DCO), detailed design, asset optimisation, technology integration and the construction of complex major projects.

 

Fujitsu is a leading global technology company focusing on business-to-business (B2B) solutions. Fujitsu's commitment to innovation/services and its proven track record in delivering impactful solutions make it the ideal partner for aviation industry seeking to navigate the complexities of the digital era and shape the future of flight.

Established in 1935 and headquarter in Kawasaki, Japan Fujitsu is renowned as one of the largest service providers, offering a comprehensive range of technology products, solutions, and services. With a declared purpose of ‘making the world more sustainable by building trust in society through innovation’ Fujitsu’s portfolio supports a large array of business problems and solutions in the dynamic landscape of the technology industry. Fujitsu, empowers aviation organisations to thrive in the digital age. Fujitsu, a global technology leader, empowers aviation organisations to thrive in the digital age. By converging cutting-edge technologies like 5G/6G, Quantum Computing, and AI, Fujitsu delivers transformative solutions that enhance operational efficiency, elevate passenger experiences, and strengthen security. With deep industry expertise and a comprehensive suite of capabilities, Fujitsu's Aviation team acts as an end-to-end partner. From strategic consulting and cybersecurity to network design and systems integration, Fujitsu guides clients through their digital transformation journey. By leveraging Fujitsu's expertise, aviation organizations can optimize processes, unlock new possibilities, and achieve sustainable growth.

By leveraging Fujitsu's expertise to increase digital posture, aviation organizations can optimize processes, unlock new possibilities, and achieve sustainable growth. The Aviation team acts as an end-to-end partner. From strategic consulting and cybersecurity to network design and systems integration, Fujitsu guides clients through their digital transformation journey. By leveraging Fujitsu's expertise, aviation organizations can optimize processes, unlock new possibilities, and achieve sustainable growth.

Mima have over 40 years’ experience in solving problems through understanding how people think and behave.  We use these insights in the design process to make usable and accessible spaces, services, and products - physically, operationally and digitally.  We bring together a mix of complementary disciplines, including human factors and ergonomics, service design, wayfinding and information design, interior design and accessibility and inclusive design. 

 

Our work with airports covers four main areas:

Creating a Passenger Experience Strategy & Vision - helping airports to define the future experience and building a strategy for how they are going to make it happen. Wayfinding - a crucial component of passenger experience is finding your way through, often large buildings, with a time-critical mission. We help build wayfinding strategies and then design across signage and digital products. Accessibility - make air travel open to all through making the infrastructure more accessible but also delivering better assistance / PRM services and improving staff interaction with passengers. We work with lived experience user groups to help airports better understand the needs of disabled passengers. Customer Centric Operations - how to build a back-of-house operation that delivers for the passengers. We help airports rethink their operations, usually around developing an APOC, but address technology, organisational design and culture change. A key component to this is also building a better employee experience.

 

 

Mott MacDonald is one of the world’s most experienced aviation consultancies, providing global expertise for over 40 years. With over 16,000 staff, we have principal offices in 50 countries and projects in 140. We have provided project finance, technical, business planning and transaction advice for >$75 billion of airport assets in over 100 countries. Our truly global project portfolio includes Heathrow, Gatwick, St. Petersburg, Istanbul, Cyprus, Cairo, Cape Town, Kuwait, Abu Dhabi, Delhi, Mumbai, Bangkok, Hong Kong, Tokyo, Saudi Arabia, Singapore, Sydney, Los Angeles, Vancouver, Toronto, New York, Costa Rica, Columbia and Ecuador.