Operation

Arup is a global firm of over 14,000 planners, designers, engineers and business consultants, operating from 88 offices in 33 countries. We have over 50 years’ experience in the aviation sector, gained through assignments at more than 100 airports worldwide. Significant recent commissions have included London airports, Dubai, Abu Dhabi, Amsterdam, Dublin, Istanbul, New York, Los Angeles, Singapore, Mexico City, Beijing, Hong Kong, Taipei, Perth, Melbourne and Auckland. In all of our work we focus on helping our clients solve today’s complex issues while planning for the future. We seek creative operational and planning solutions that address the complex relationships between aircraft, passengers, baggage, ground transportation and cargo. We help optimise the capacity and value of existing assets, while assisting with the complex decisions of when and how to take the jump to redevelopment. The circular economy, sustainability, resilience and climate change are dominate factors in our solutions based engineering schemes within the airport environment and equally figure heavily in the surface access transport and cities based agendas. Our aviation team provides a leading edge, comprehensive range of planning, design leadership, program management, operations, project leadership and business consultancy services, including: Airport masterplanning services relating to airport wide (airside and landside) and terminal area planning, service level definition, definition/analysis of processes for passenger flow, ground support equipment, terminal logistics and simulation modelling. Recent projects include Copenhagen, Krakow, Queenstown, Auckland, Mexico City and Istanbul airport masterplanning. Facilities engineering and program management relating to new build and redevelopment works with airfield and terminal design projects such as Heathrow, New York, Dublin, Hong Kong, Perth. Specialist award winning airport systems advisory services (baggage systems, security, fire, lighting, cargo, information/digital systems, visualisation, auralisation and simulation tools etc ) including development of user requirements, operational processes and service levels and associated engineering / procurement management / commissioning, with recent projects at Manchester, Heathrow, Dubai and Hong Kong airports. Operations consultancy, such as operational readiness planning and program management including development of plan of operations, scheduling and management of resourcing, training and trials, management of stakeholder relations, and organisational transformation. Recent projects include Operational Readiness at Heathrow T2, Mumbai, New York and Perth. Corporate finance services associated with business plan development, technical due diligence on sale / acquisition and public-private partnerships such as Kansai and Itami privatisation vendor due diligence advisor. Our team employs a highly analytical approach to problem definition and solution development, based on an in-depth understanding of airport and airline operations and an appreciation of airports as commercial businesses and public assets. We deliver pragmatic solutions, directed to achieving projects that are fundable, buildable and minimise impact on operations.

Collins Aerospace: Keeping passengers moving and operations flowing.

Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.

Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.

Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..

Self-Service Solutions

As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.

Passenger Processing Solutions

Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport Baggage Systems

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.

Systems Integration

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.

Airport Operations Management

Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at  www.rockwellcollins.com/airports

Daifuku Logan Ltd joined the largest global materials handling Daifuku Group in 2011.  Headquartered in the U.K, the company provides sales, engineering, manufacturing, installation, and after-sales services for airport baggage handling systems.

Daifuku Logan have completed many state-of-the-art projects in Europe, Middle East and Africa and are currently engaged in numerous projects of all sizes.  The airport operators benefiting from optimum system performance whilst improving the passenger experience.

The strength of Daifuku Logan Ltd lies assuredly in its ability to manufacture, integrate and coordinate various suppliers and subcontractors while respecting the client's requirements and specifications.

At dormakaba we help airports and airlines meet complex challenges posed by access and security control to improve their operating efficiency. We advise clients through every stage of their modernisation or development projects, based on many years of experience and our knowledge of current requirements, airport regulations and standards. We provide professional project consultancy from the word go and guarantee your lasting success as a long‐term partner – all from one provider.

Our offering includes:

Airport entrance
Boarding pass control
Automatic Border Control
Business Lounge Access
Self‐Boarding
One‐way corridors
Stylish access and partition systems
Accessibility
Airport Safety
Restricted areas
Service

At ESP, our mission is to delight every customer, every time by having the best people delivering the best services anywhere in the world.  We have been providing IT services to the aviation industry for over 25 years; we know exactly what airports and airlines need from their IT support services and provide these services globally.  Many of the largest aviation companies come to us for all their IT support needs, and we are experts in the systems and technologies utilised.  Based in the UK, we have strategically based centres and ESP engineers in over 160 countries across the world.

Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector.  Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.

Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.

As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.

Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.

By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.

Airport Technologies

A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.

As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.

Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.

Firstco’s Aviation Experience

Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.

Development programmes include:

•       Terminal 2 and Eastern Campus – Information and Control Systems (ICS)

-       ICS Design Leadership – strategy, scope, requirements, concept

-       ICS Scheme Design – Master Systems Integrator

-       DMI (Design, Manage, Integrate) – ICS technical assurance through delivery

•       Terminal 5

-       T5 Rail & Tunnels Guidance Team – design & commissioning leadership

-       T5 Rail & Tunnels Comms and Controls – design, delivery and integration

-       Airside Road Tunnel – control systems design and project management

-       Energy Centre and Control Tower – commissioning management

•       Heathrow Express

-       Station systems, original design and build, into operation

-       Extension of systems to Terminal 5 subsurface station and tunnels      -    Support and maintenance for 15 years

Engineering and operational solutions include:

Firstco are framework suppliers for SCADA across the airport

•       HEART – utilities control and monitoring

•       Heathrow Pods – automated people movers

•       APOC – airport centralised command and control facility

•       FAMS – centralised fire alarm monitoring across all terminals

•       Campus-wide metering and energy management

•       Baggage Handling Systems (BHS)

Support and maintenance of Heathrow’s systems, including:

•       Heathrow Rail

•       Heathrow Pods

•       FAMS

EMS

In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:

•       Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoring

•       Manchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring

•       Birmingham Airport – Airport Operation Systems specifications

Middle East airports including:

•       UAE – Dubai International, Dubai World Central and Abu Dhabi International

•       Oman – Muscat International and Salalah airports

•       Qatar – New Doha International Airport

•       Saudi Arabia – Jeddah, Madinah and Riyadh airports

•      Other GCC – Kuwait and Bahrain airports

Millar Management provide airport design services specialising in baggage system, baggage concept designs and baggage facility design. Services include: Definition of user requirements, data modelling, facility and system design including Std3 HBS Check-in (including bag drop) sortation systems, early bag stores, flight make up, off-loads, arrivals carousels, customs screening, technical specifications, 3D CAD/BIM design, testing and commissioning and operational readiness.

Since its inception in 1965 OMK have focused on providing design led solutions to the furniture industry. As the market leader in terminal seating systems, the company has now supplied over 350 airports worldwide. Their experienced in house design team has developed a range of three distinct seating systems to suit all operational areas within the airport environment. OMK have received over 30 international design awards. As a testament to their quality they are all independently tested by to withstand the most rigorous use and carry a 25 year structural guarantee.

With over 115 years industry experience, Robson is a fourth generation family owned UK materials handling provider. Developing innovative solutions to address your end-to-end baggage handling system requirements. With a comprehensive portfolio of high quality baggage handling integrated products with clear design and engineering capabilities. Proven by decades of industry experience.

Operating from its headquarters in Sheffield, Robson delivering single products to full integrated systems incorporating the latest highly efficient technologies. From initial enquiry, 3D design, point cloud survey, project management, manufacture, EDS integration, controls, SCADA, installation, commissioning, validation. A full range of proactive and reactive Robson life-cycle solutions are provided, including refurbishment, spares, servicing and maintenance packages. Increasing the life of your system and significantly reducing costly down-time.

Sword Services have been providing/installing electronic solutions for over 25 years; primarily within the aviation industry. A sample of the services we have been providing are: CCTV, EACS, Network Infrastructure, Detection Systems, Preventative & Reactive Maintenance to name just a few. Sword Services are accredited to ISO9001, ISO14001 and OHSAS 18001 standards whilst also being certified by CHAS Constructionline, Safecontractor and RISQ. This communicates to our partners and stake holders alike that Sword Services have a strong dedication, commitment towards providing the very best skills and experience to achieving mutual targets.