Amadeus was founded in 1987 by four airlines: Air France, Iberia, Lufthansa and SAS. From our origins supporting airline distribution and then IT, we gradually expanded our capabilities to serve customers across the entire travel industry.

Three decades later, Amadeus is one of the world’s largest technology providers for travel and tourism. Over the years, we’ve broadened our scope, launching our Airline IT business in 2000 and building on that with the acquisition of Navitaire in 2016 to expand our portfolio for low-cost carriers.

We accelerated our move into the hotel IT sector with the acquisition of Newmarket in 2014 and TravelClick in 2018, confirming our strong commitment to the hospitality industry and broadening our product portfolio, know-how and global presence. In a highly fragmented market, Amadeus now has the people and the technology to help all hoteliers deliver a great experience for their guests.

We’ve also expanded our portfolio to include merchandising, revenue management, travel intelligence and travel and expense management, harnessing the potential of cloud computing, mobile applications and big data for our customers. We continue to diversify our operations into other businesses linked to the travel industry, such as airport IT and payments, and we’re exploring new opportunities through our innovation teams. Throughout our history, investment in R&D has been integral to our company culture.

In May 2019 the airport division of Amadeus completed the acquisition of the market leader in Self Service solutions ICM Airport Technics, a Sydney based company with teams in Singapore, USA, Japan, France and the UK. This complimented the Amadeus existing product suite of Passenger Processing and Airport Operation solutions. Since the acquisition, the Self-Service product line has grown with new style bag drops and kiosks, end to end biometrics and common use payment.

Amadeus’ purpose is to make the travel experience better for everyone. Our technology powers the global travel and tourism industry, inspiring more open ways of working and more connected ways of thinking, always with an eye on how the industry can evolve and how our customers can better serve travelers. Our technology unlocks the freedom to realize new ideas. It connects our industry and inspires new opportunities for growth while reducing friction and getting us all where we need to go more easily.

Our aim is to help deliver great traveler experiences with more information, more choice and more autonomy. We power progress by connecting ideas, organizations and technology. We have a unique perspective on travel, being at the heart of our industry. By bringing our deep expertise to our customers and partners worldwide, we can solve travel’s biggest challenges and scale ideas quickly.

Aviation businesses must balance demand and global growth with the need to decarbonise, become more energy and operationally efficient and address climate change. Arup helps clients across the industry to understand how to make their operations and services more sustainable, efficient and resilient, designing for lower energy use and operating costs at the same time. We are working with our aviation clients to help them rethink their business models and operations to maximise social value, ensure supply chains are resilient, develop circular business models, reduce emissions, generate electricity, harvest water and eliminate waste. 

Arup is the creative force behind many of the world’s most innovative and sustainable building, transport and civil engineering projects and design technologies. We offer a broad range of professional services that combine to make a real difference to our clients and the communities in which we work.

We have advised the majority of the world’s leading airports and are recognised globally as a leader in airport masterplanning, delivering airport terminal and support facility designs and specialist aviation services.

We support operators, owners, investors and users to develop safe, secure and sustainable solutions that deliver customer service excellence on a sound commercial basis. We add value to our clients’ business through close stakeholder collaboration and draw on in-depth knowledge to deliver robust, resilient and efficient solutions.

Arup has been involved in aviation development for over 60 years, with experience gained through a wide range of assignments at more than 100 airports worldwide.  Dedicated to sustainable development, the firm is a collective of 16,000 planners, designers, engineers and business advisors working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.  Through strong internal networks we benchmark and share the learning from our global aviation and other sector experience to deliver better solutions for our clients by balancing the needs of people, processes, technology and environment.

Established by a group of industry-leading software development and project management professionals with a lean, agile and innovative approach to project analysis and integrated delivery AAC now operate globally, working in partnership with some of the world’s largest organisations to deliver mission-critical control systems. Our approach allows clients to concentrate on their core business whilst we bring our expertise and experience in project delivery management. The result is reduced operational costs and an improved customer experience. Our philosophy is at the heart of everything we do and has been enhanced over the years to become embedded in our people, culture and values. At AAC we work in partnership with you to focus on the crucial aspects of your business with an eye on future operational and legislative requirements.

Cirium, the global leader in aviation analytics, is trusted by industry leaders worldwide to provide invaluable insights that drive operational excellence, revenue growth, and enhanced customer experiences.  With our cutting-edge data and analytics capabilities, we are at the forefront of accelerating digital transformation in the aviation sector.  Our mission is to empower airlines, airports, travel companies, aircraft manufacturers, financial institutions, and other key stakeholders with seamless data flow and ensuring information is readily available when and where it's needed most.

Collins Aerospace: Keeping passengers moving and operations flowing.

Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.

Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.

Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..

Self-Service Solutions

As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.

Passenger Processing Solutions

Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport Baggage Systems

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.

Systems Integration

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.

Airport Operations Management

Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at  www.rockwellcollins.com/airports

Daifuku Logan Ltd joined the largest global materials handling Daifuku Group in 2011.  Headquartered in the U.K, the company provides sales, engineering, manufacturing, installation, and after-sales services for airport baggage handling systems.

Daifuku Logan have completed many state-of-the-art projects in Europe, Middle East and Africa and are currently engaged in numerous projects of all sizes.  The airport operators benefiting from optimum system performance whilst improving the passenger experience.

The strength of Daifuku Logan Ltd lies assuredly in its ability to manufacture, integrate and coordinate various suppliers and subcontractors while respecting the client's requirements and specifications.

At dormakaba we help airports and airlines meet complex challenges posed by access and security control to improve their operating efficiency. We advise clients through every stage of their modernisation or development projects, based on many years of experience and our knowledge of current requirements, airport regulations and standards. We provide professional project consultancy from the word go and guarantee your lasting success as a long‐term partner – all from one provider.

Our offering includes:

Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector.  Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.

Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.

As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.

Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.

By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.

A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.

As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.

Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.

Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.

Development programmes include:

•       Terminal 2 and Eastern Campus – Information and Control Systems (ICS)

-       ICS Design Leadership – strategy, scope, requirements, concept

-       ICS Scheme Design – Master Systems Integrator

-       DMI (Design, Manage, Integrate) – ICS technical assurance through delivery

•       Terminal 5

-       T5 Rail & Tunnels Guidance Team – design & commissioning leadership

-       T5 Rail & Tunnels Comms and Controls – design, delivery and integration

-       Airside Road Tunnel – control systems design and project management

-       Energy Centre and Control Tower – commissioning management

•       Heathrow Express

-       Station systems, original design and build, into operation

-       Extension of systems to Terminal 5 subsurface station and tunnels      -    Support and maintenance for 15 years

Engineering and operational solutions include:

Firstco are framework suppliers for SCADA across the airport

•       HEART – utilities control and monitoring

•       Heathrow Pods – automated people movers

•       APOC – airport centralised command and control facility

•       FAMS – centralised fire alarm monitoring across all terminals

•       Campus-wide metering and energy management

•       Baggage Handling Systems (BHS)

Support and maintenance of Heathrow’s systems, including:

•       Heathrow Rail

•       Heathrow Pods

•       FAMS

EMS

In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:

•       Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoring

•       Manchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring

•       Birmingham Airport – Airport Operation Systems specifications

Middle East airports including:

•       UAE – Dubai International, Dubai World Central and Abu Dhabi International

•       Oman – Muscat International and Salalah airports

•       Qatar – New Doha International Airport

•       Saudi Arabia – Jeddah, Madinah and Riyadh airports

•      Other GCC – Kuwait and Bahrain airports

Gillespie is the original designer and manufacturer of GRG, named Zerodec.  An ideal product for internal architectural cladding due to it being light weight, strong.  Class O fire rated and mouldable to complex 3d shapes.  It has been used in airports and transport hubs worldwide for decades.  Most recently 13,000 bespoke ceiling light units at Doha Metro stations in preparation for the Qatar World Cup.

Millar Management provide airport design services specialising in baggage system, baggage concept designs and baggage facility design. Services include: Definition of user requirements, data modelling, facility and system design including Std3 HBS Check-in (including bag drop) sortation systems, early bag stores, flight make up, off-loads, arrivals carousels, customs screening, technical specifications, 3D CAD/BIM design, testing and commissioning and operational readiness.

Mima have over 40 years’ experience in solving problems through understanding how people think and behave.  We use these insights in the design process to make usable and accessible spaces, services, and products - physically, operationally and digitally.  We bring together a mix of complementary disciplines, including human factors and ergonomics, service design, wayfinding and information design, interior design and accessibility and inclusive design. 

Our work with airports covers four main areas:

Ocean 3D™ is one of the leading 3D Virtual Reality (VR) photography scanning businesses in the UK. Winners of the New Civil Engineers Future of Airports competition in 2019, Ocean 3D and our interactive tours have featured in a number of International Airline magazines. With Rosalind Osborne as our specialist accessibility, education advisor and Non-Executive Director, Ocean3D was the first business in the world without a physical premises to be awarded the National Autistic Society ‘Autism Friendly’ award. We are very much a pro-accessibility, pro-mental health business. Ocean 3D maintains a small, friendly, DBS checked* team.

Since its inception in 1965 OMK have focused on providing design led solutions to the furniture industry. As the market leader in terminal seating systems, the company has now supplied over 350 airports worldwide. Their experienced in house design team has developed a range of three distinct seating systems to suit all operational areas within the airport environment. OMK have received over 30 international design awards. As a testament to their quality they are all independently tested by to withstand the most rigorous use and carry a 25 year structural guarantee.

With over 115 years industry experience, Robson is a fourth generation family owned UK materials handling provider. Developing innovative solutions to address your end-to-end baggage handling system requirements. With a comprehensive portfolio of high quality baggage handling integrated products with clear design and engineering capabilities. Proven by decades of industry experience.

Operating from its headquarters in Sheffield, Robson delivering single products to full integrated systems incorporating the latest highly efficient technologies. From initial enquiry, 3D design, point cloud survey, project management, manufacture, EDS integration, controls, SCADA, installation, commissioning, validation. A full range of proactive and reactive Robson life-cycle solutions are provided, including refurbishment, spares, servicing and maintenance packages. Increasing the life of your system and significantly reducing costly down-time.

With over 70 years experience, our mission is to use technology to develop innovative solutions and services which exceed our customer's expectations.  To achieve sustainable year on year growth through providing quality and innovative products and services.  We will provide a strong market message that will be provide our clients with confidence and trust that their needs will be met in full.  Total customer satisfaction will be the heart beat of the business.  Founded in 1950, Todd Research has a proud history of designing, manufacturing and supplying X-ray scanners, metal detectors and blast suppression equipment across a diverse range of public and private market channels.  In recent years we have our customer base into the Aviation Sector in particular the Aviation logistics supply chain.  We have provided X-ray machines from small conveyor machines for screening loose items to machines capable of screening full size pallets.  Our latest product is a purpose built X-ray machine used to screening Airline Carts.

TWW Solutions is a Company founded by Tim Walder and its mission is to provide Strategic Consultancy Services to the Aviation Industry, providing solutions that bring clear benefits to clients. With over 45 years of experience in the construction industry, Tim has successfully led multi-disciplined aviation teams and managed multi-million-pound projects for prestigious organisations and airports worldwide.

Tim is a prominent figure in the UK and European aviation sectors, holding the position of Deputy Chair of the British Aviation Group (BAG) and actively promoting equality, diversity, and inclusion in the industry. His involvement in major projects such as the Heathrow 3rd Runway, Heathrow’s Terminals 5 and 2, the Gatwick 2nd Runway programme, and Manchester Airport’s Transformation Programme demonstrates his extensive expertise and influence.

Tim's contributions internationally span various countries, including Turkey, Ireland, Macau, Portugal, Oman, Turkmenistan, Greece, France, Poland, the Netherlands, Peru, and Abu Dhabi.

Furthermore, his qualification as a life coach in 2017 has allowed him to provide mentorship and career coaching, following the Co-Active coaching techniques and training mentors to impact and inspire others.