Operation

AGK is a privately owned procurement services company based in the UK with private and public sector presence across the UK, Europe and North America delivering high value procurement projects and world-class transformation programmes for some of the worlds biggest brands in Aviation, Defence and Space sectors at senior management level.

Through innovative commercial approaches we help clients transform entire procurement functions thereby delivering savings and overlal business improvement. We act as third party delivery partners to Private Equity firms helping them with pre and post merger integration processes, boutique consultancies and major prime / delivery integrators grow their service lines through a robust pipeline or qualified opportunities and project delivery capabilities in the areas of strategic sourcing, cost transformation and optimisation, supply chain restructuring, business strategy, process outsourcing and project management tasks.

Some relevant past engagements include the delivery of a high visibility indirect cost optimisation programme with Ernst & Young for a major UK defence equipment client, outsourcing of aircraft line maintenance and aircraft painting services for a global airline group and various supply chain cost transformation and organizational re-design programmes for top tier aircraft and security OEMs. The company is currently leading the delivery of a procurement and commercial multi-year strategy for a number of critical FM+ categories worth which, support the vision and strategic objectives of Heathrow Airport Limited across all Heathrow Terminal estates and infrastructure leveraging the benefits of Capex onto Opex spend.

CHS deliver quality services, products and solutions utilising expertise and knowledge gathered from years of wide-ranging experience. We operate a flexible, reliable collaborative approach with the ability to offer cost saving solutions and a focus on return on investment on the project lifecycle.

Providing early warning of failure.

Keeping you moving with Foundations®  Connect. Cloud based wireless remote monitoring that keeps your systems moving 24/7. 

Design. Build. Operate & Maintain.

From Bid Support to System Optimization Studies, our experienced team provide an end to end or single service, helping you get what you need and more from systems, suppliers and everything in-between.

Remove the uncertainty. Know the facts.

Using our skilled personnel and proven technology, discover the true condition of your assets. Delivered to you in concise, fact-based reporting.

We provide a variety of test items to buy or rent, enabling you to ensure that a bag’s journey from check-in to aircraft hold is predictable and trouble-free.

Baggage system security where failure is not an option.

Ensuring your current systems are performing or your new planned systems will perform is a priority. We can provide you with an end to end baggage system testing service assuring you that your systems are always security compliant and performing at their optimal level.

From providing specification to validation of the next generation standards, we are in a unique position to give advice ensuring optimum utilisation of your investment based on real world performance and scenarios.

Arup is a global firm of over 14,000 planners, designers, engineers and business consultants, operating from 88 offices in 33 countries. We have over 50 years’ experience in the aviation sector, gained through assignments at more than 100 airports worldwide. Significant recent commissions have included London airports, Dubai, Abu Dhabi, Amsterdam, Dublin, Istanbul, New York, Los Angeles, Singapore, Mexico City, Beijing, Hong Kong, Taipei, Perth, Melbourne and Auckland. In all of our work we focus on helping our clients solve today’s complex issues while planning for the future. We seek creative operational and planning solutions that address the complex relationships between aircraft, passengers, baggage, ground transportation and cargo. We help optimise the capacity and value of existing assets, while assisting with the complex decisions of when and how to take the jump to redevelopment. The circular economy, sustainability, resilience and climate change are dominate factors in our solutions based engineering schemes within the airport environment and equally figure heavily in the surface access transport and cities based agendas. Our aviation team provides a leading edge, comprehensive range of planning, design leadership, program management, operations, project leadership and business consultancy services, including: Airport masterplanning services relating to airport wide (airside and landside) and terminal area planning, service level definition, definition/analysis of processes for passenger flow, ground support equipment, terminal logistics and simulation modelling. Recent projects include Copenhagen, Krakow, Queenstown, Auckland, Mexico City and Istanbul airport masterplanning. Facilities engineering and program management relating to new build and redevelopment works with airfield and terminal design projects such as Heathrow, New York, Dublin, Hong Kong, Perth. Specialist award winning airport systems advisory services (baggage systems, security, fire, lighting, cargo, information/digital systems, visualisation, auralisation and simulation tools etc ) including development of user requirements, operational processes and service levels and associated engineering / procurement management / commissioning, with recent projects at Manchester, Heathrow, Dubai and Hong Kong airports. Operations consultancy, such as operational readiness planning and program management including development of plan of operations, scheduling and management of resourcing, training and trials, management of stakeholder relations, and organisational transformation. Recent projects include Operational Readiness at Heathrow T2, Mumbai, New York and Perth. Corporate finance services associated with business plan development, technical due diligence on sale / acquisition and public-private partnerships such as Kansai and Itami privatisation vendor due diligence advisor. Our team employs a highly analytical approach to problem definition and solution development, based on an in-depth understanding of airport and airline operations and an appreciation of airports as commercial businesses and public assets. We deliver pragmatic solutions, directed to achieving projects that are fundable, buildable and minimise impact on operations.

Azinq is an IT services and consulting company specialising in, Software Development, IT Consultancy, System Integration and Support Services for airports. 

The team combines a unique blend of technical and airport business expertise with deep knowledge and experience, from working within Airport IT for many years. They are specialists in enabling efficient connectivity across an airport campus using modern integration technologies to enable digital innovation.

Azinq is trusted by major airport authorities which includes Manchester Airport Group, Oman Airports, London Luton Airport, AGS Airports and Isavia.

Babcock International Group is a leading international provider of through-life services to the airport environment.

We partner with our customers on airport solutions that increase efficiency and deliver cost savings without compromising performance. Our track record demonstrates significant long-term benefits for customers that include London Heathrow Airport, Amsterdam Airport Schiphol, Sao Paolo Guarulhos, Qantas, Alitalia and British Airways.

Our proven capability includes:

Operation and maintenance of complex baggage handling systemsBabcock delivers integrated baggage systems right from the check-in to the baggage reclaim. We combine our strengths in engineering, project management and specialist control systems to ensure tight project control, a seamless transition, waste reduction and optimum performance from day one.

Consultancy, design, installation and improvements to existing baggage systemsBabcock improves end-to-end management for optimum performance in complex baggage handling systems from design, installation and upgrades through to major airport projects.

Ground support vehicle fleet managementBabcock provides through-life asset management of over 17,000 assets to deliver optimized vehicle and asset fleets with high levels of reliability and availability, and a typical cost reduction of 10 -15%.

Airport IT systemsBabcock delivers technical expertise in designing, building and installing data integration systems, reducing complexity and duplication. We ensure that operators are able to process passengers in the minimum time and cost.

When it comes to automated airport baggage handling, no one raises the bar higher than the BEUMER Group. That's because we bring a different proposition to the airport business: we combine the process insight of a system integrator with seamless project and supplier management skills. The result is a blend of industry-leading application know-how supported by the best hardware on the market - with world-class solutions delivered on time, every time.

BEUMER Group solutions integrate technology for security screening, storage, sortation and transportation of departure, transfer and arrival baggage. With over 1,500 installations worldwide, the company has the experience and expertise to approach every project according to specific requirements – from large, complex airports to smaller terminals looking for cost-effective solutions. BEUMER's baggage handling systems include check in (conventional and bag drop); high speed transportation and sortation systems; multipurpose storage; make up; automatic/semi-automatic loading and unloading; reclaim; and BHS management IT.

Brock Solutions is a privately held, employee-owned automation engineering/professional services company with 30+ years in business and 600+ employees located in Canada, United Kingdom, United States and Australia.  Brock specializes in real-time operational software and IT systems for baggage handling, baggage reconciliation and tracking, and passenger processing, including: 

•Baggage handling system automation, explosives detection systems, and SmartSort,    Brock’s high-level control (HLC) sortation management software.

•Designing, developing and deploying SmartSuite Enterprise, Brock’s proven and scalable operational database and application platform. SmartSuite provides a comprehensive suite of solutions to help airport and airline customers enhance end-to-end baggage operations and management, while improving the passenger experience.

Many of the world’s largest airports and airlines have standardized on Brock’s SmartSuite products.

Collins Aerospace: Keeping passengers moving and operations flowing.

Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.

Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.

Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..

Self-Service Solutions

As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.

Passenger Processing Solutions

Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport Baggage Systems

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.

Systems Integration

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.

Airport Operations Management

Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at  www.rockwellcollins.com/airports

Costain is one of the UK's leading smart infrastructure solutions companies.  Our purpose is to improve people's lives by deploying technology-based engineering solutions to meet urgent national needs across the UK's energy, water and transportation infrastructures.  We help to safeguard the security, increase the capacity, improve customer service and drive efficiency in our clients' infrastructure programme.  We deliver a range of services across the whole life-cycle of our clients' assets through front-end advisory, concept design, planning and legal approvals (such as DCO), detailed design, asset optimisation, technology integration and delivering complex projects.

Daifuku Airport Technologies is the trusted partner of airport and airlines globally, providing unified digital solutions across self-service, security and operational systems.

Our leading-edge digital solutions continue to revolutionise airport and airline operations around the world, enhancing the productivity, accuracy and passenger service levels of our partners.

Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector.  Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.

Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.

As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.

Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.

By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.

A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.

As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.

Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.

Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.

Development programmes include:

•       Terminal 2 and Eastern Campus – Information and Control Systems (ICS)

-       ICS Design Leadership – strategy, scope, requirements, concept

-       ICS Scheme Design – Master Systems Integrator

-       DMI (Design, Manage, Integrate) – ICS technical assurance through delivery

•       Terminal 5

-       T5 Rail & Tunnels Guidance Team – design & commissioning leadership

-       T5 Rail & Tunnels Comms and Controls – design, delivery and integration

-       Airside Road Tunnel – control systems design and project management

-       Energy Centre and Control Tower – commissioning management

•       Heathrow Express

-       Station systems, original design and build, into operation

-       Extension of systems to Terminal 5 subsurface station and tunnels      -    Support and maintenance for 15 years

Engineering and operational solutions include:

Firstco are framework suppliers for SCADA across the airport

•       HEART – utilities control and monitoring

•       Heathrow Pods – automated people movers

•       APOC – airport centralised command and control facility

•       FAMS – centralised fire alarm monitoring across all terminals

•       Campus-wide metering and energy management

•       Baggage Handling Systems (BHS)

Support and maintenance of Heathrow’s systems, including:

•       Heathrow Rail

•       Heathrow Pods

•       FAMS

EMS

In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:

•       Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoring

•       Manchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring

•       Birmingham Airport – Airport Operation Systems specifications

Middle East airports including:

•       UAE – Dubai International, Dubai World Central and Abu Dhabi International

•       Oman – Muscat International and Salalah airports

•       Qatar – New Doha International Airport

•       Saudi Arabia – Jeddah, Madinah and Riyadh airports

•      Other GCC – Kuwait and Bahrain airports

Logplan Europe Ltd. is an independent aviation consulting firm specialising in the planning, design and specification of airport related systems, principally baggage handling, cargo handling, and automated people mover systems. We provide services from master planning and strategy development, through design, simulation and engineering to management of testing, commissioning and operational readiness. We also provide ongoing operations and maintenance support to clients when requested.

Millar Management provide airport design services specialising in baggage system, baggage concept designs and baggage facility design. Services include: Definition of user requirements, data modelling, facility and system design including Std3 HBS Check-in (including bag drop) sortation systems, early bag stores, flight make up, off-loads, arrivals carousels, customs screening, technical specifications, 3D CAD/BIM design, testing and commissioning and operational readiness.

With over 110 years industry experience, Robson is a fourth generation family owned UK materials handling provider. Developing innovative solutions to address your end-to-end baggage handling system requirements. With a comprehensive portfolio of high quality baggage handling integrated products with clear design and engineering capabilities. Proven by decades of industry experience.

Operating from its headquarters in Sheffield, Robson delivering single products to full integrated systems incorporating the latest highly efficient technologies. From initial enquiry, 3D design, point cloud survey, project management, manufacture, EDS integration, controls, SCADA, installation, commissioning, validation. A full range of proactive and reactive Robson life-cycle solutions are provided, including refurbishment, spares, servicing and maintenance packages. Increasing the life of your system and significantly reducing costly down-time.

As the world’s largest engineering company, Siemens provides innovative solutions to help tackle the world’s major challenges. For airports and airlines, Siemens has become a leading designer, manufacturer and integrator of packages and overall solutions. The company’s expertise covers passenger, baggage handling, cargo logistics and IT solutions. Siemens is a reliable and capable partner for all airport processes between landing and take-off. As an integrated supplier, Siemens can provide innovative answers to airports and operating companies for optimising all aspects of their operation providing increased efficiency and greater protection of the environment.