Amadeus was founded in 1987 by four airlines: Air France, Iberia, Lufthansa and SAS. From our origins supporting airline distribution and then IT, we gradually expanded our capabilities to serve customers across the entire travel industry.

Three decades later, Amadeus is one of the world’s largest technology providers for travel and tourism. Over the years, we’ve broadened our scope, launching our Airline IT business in 2000 and building on that with the acquisition of Navitaire in 2016 to expand our portfolio for low-cost carriers.

We accelerated our move into the hotel IT sector with the acquisition of Newmarket in 2014 and TravelClick in 2018, confirming our strong commitment to the hospitality industry and broadening our product portfolio, know-how and global presence. In a highly fragmented market, Amadeus now has the people and the technology to help all hoteliers deliver a great experience for their guests.

We’ve also expanded our portfolio to include merchandising, revenue management, travel intelligence and travel and expense management, harnessing the potential of cloud computing, mobile applications and big data for our customers. We continue to diversify our operations into other businesses linked to the travel industry, such as airport IT and payments, and we’re exploring new opportunities through our innovation teams. Throughout our history, investment in R&D has been integral to our company culture.

In May 2019 the airport division of Amadeus completed the acquisition of the market leader in Self Service solutions ICM Airport Technics, a Sydney based company with teams in Singapore, USA, Japan, France and the UK. This complimented the Amadeus existing product suite of Passenger Processing and Airport Operation solutions. Since the acquisition, the Self-Service product line has grown with new style bag drops and kiosks, end to end biometrics and common use payment.

Amadeus’ purpose is to make the travel experience better for everyone. Our technology powers the global travel and tourism industry, inspiring more open ways of working and more connected ways of thinking, always with an eye on how the industry can evolve and how our customers can better serve travelers. Our technology unlocks the freedom to realize new ideas. It connects our industry and inspires new opportunities for growth while reducing friction and getting us all where we need to go more easily.

Our aim is to help deliver great traveler experiences with more information, more choice and more autonomy. We power progress by connecting ideas, organizations and technology. We have a unique perspective on travel, being at the heart of our industry. By bringing our deep expertise to our customers and partners worldwide, we can solve travel’s biggest challenges and scale ideas quickly.

Aviation businesses must balance demand and global growth with the need to decarbonise, become more energy and operationally efficient and address climate change. Arup helps clients across the industry to understand how to make their operations and services more sustainable, efficient and resilient, designing for lower energy use and operating costs at the same time. We are working with our aviation clients to help them rethink their business models and operations to maximise social value, ensure supply chains are resilient, develop circular business models, reduce emissions, generate electricity, harvest water and eliminate waste. 

Arup is the creative force behind many of the world’s most innovative and sustainable building, transport and civil engineering projects and design technologies. We offer a broad range of professional services that combine to make a real difference to our clients and the communities in which we work.

We have advised the majority of the world’s leading airports and are recognised globally as a leader in airport masterplanning, delivering airport terminal and support facility designs and specialist aviation services.

We support operators, owners, investors and users to develop safe, secure and sustainable solutions that deliver customer service excellence on a sound commercial basis. We add value to our clients’ business through close stakeholder collaboration and draw on in-depth knowledge to deliver robust, resilient and efficient solutions.

Arup has been involved in aviation development for over 60 years, with experience gained through a wide range of assignments at more than 100 airports worldwide.  Dedicated to sustainable development, the firm is a collective of 16,000 planners, designers, engineers and business advisors working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.  Through strong internal networks we benchmark and share the learning from our global aviation and other sector experience to deliver better solutions for our clients by balancing the needs of people, processes, technology and environment.

AtkinsRéalis is one of the world’s most respected design, engineering and project management consultancies. Working through trusted long-term partnerships we help our clients create world class airports, making air travel safer, easier and faster. We work on developments of all scales – from general aviation terminals to infrastructure at the largest global hubs.

With a commitment to technical innovation and service excellence, we engage with our clients to introduce them to new ways of thinking and new ideas within a new digital culture.

Established by a group of industry-leading software development and project management professionals with a lean, agile and innovative approach to project analysis and integrated delivery AAC now operate globally, working in partnership with some of the world’s largest organisations to deliver mission-critical control systems. Our approach allows clients to concentrate on their core business whilst we bring our expertise and experience in project delivery management. The result is reduced operational costs and an improved customer experience. Our philosophy is at the heart of everything we do and has been enhanced over the years to become embedded in our people, culture and values. At AAC we work in partnership with you to focus on the crucial aspects of your business with an eye on future operational and legislative requirements.

AV RATT® turnaround tool is used to electronically manage all turnaround activities, enabling you to proactively address issues and improve on time performance. Seamless integration with all other airport systems via AV A2i™ to automate timestamps be it from DCS, BRS, ACARS, Ai Cameras or other systems to provide the most accurate and real-time picture of the turnaround at all times; hence improving ground time performance and the ability to auto-predict and adhere to A-CDM T-OBT calculations. Hence benefitting the airline, airport, ground handlers and most importantly – passengers.

AV D-ICE™ enables de-icing service providers to electronically manage all de-icing events across their operations. Recording and allocating de-icing requests. Recording all activities completed, including image capture. Automatically updating the operations system. Delivering an automated anti-icing message to the aircraft flight deck.  Designed specifically for use by de-icing service providers, airlines, and airports to automate and significantly improve the efficiency of airport de-icing operations, improving bottom line profits, and reducing the customer and reputational impact of poor weather.

AV BILLING™ Billing and invoicing is automated – no more need to spend hours manually entering tasks completed. Automated capture of turn types, ancillary services, bonus and rebates as well as disbursements. Ensuring improved invoice accuracy, increased revenues and reduced debtor days; whilst enhancing the partnership between ground handlers and their airline customers.

 AV A2i™   this is Avtura’s complete airport integration architecture utilising the AV A2i™ API layer to integrate multiple data sources and systems into one seamless data lake enabling us to provide a real-time consistent look and feel across various tailored UI’s and dashboards delivered to multiple stakeholders. Allowing all stakeholders across the operation be it airlines, ground handlers, airports, or other service providers personnel to see what they need to see when they need to see it.  Right information, at the right time to the right place!

AV CLEAN™  Cabin Cleaning - improved management of the cleaning process, tailored to the Customer’s needs, to ensure a consistent approach to the cleaning process. Providing accountability and auditing of all cabin cleans including extra sanitisation processes to account for Covid-19 cleaning acceptance. Availability of a cleaning declaration code for sanitised flights including chemical type, quantity, and areas completed which can be sent to the aircraft via ACARS or EFB to provide the crew information for the destination airport.  Water Service - full management of the potable water and toilet water services, including the potable water declaration to ensure adherence to IATA Regulations, including the latest water sample lab result. Ability to monitor and record tank levels and uplift to enable the airline to benefit from weight and cost reduction. Data analytics to provide detailed information for planning purposes across flight sectors and PAX loads.

Azinq is an IT services and consulting company specialising in, Software Development, IT Consultancy, System Integration and Support Services for airports. 

The team combines a unique blend of technical and airport business expertise with deep knowledge and experience, from working within Airport IT for many years. They are specialists in enabling efficient connectivity across an airport campus using modern integration technologies to enable digital innovation.

Azinq is trusted by major airport authorities which includes Manchester Airport Group, Oman Airports, London Luton Airport, AGS Airports and Isavia.

When it comes to automated airport baggage handling, no one raises the bar higher than the BEUMER Group. That's because we bring a different proposition to the airport business: we combine the process insight of a system integrator with seamless project and supplier management skills. The result is a blend of industry-leading application know-how supported by the best hardware on the market - with world-class solutions delivered on time, every time.

BEUMER Group solutions integrate technology for security screening, storage, sortation and transportation of departure, transfer and arrival baggage. With over 1,500 installations worldwide, the company has the experience and expertise to approach every project according to specific requirements – from large, complex airports to smaller terminals looking for cost-effective solutions. BEUMER's baggage handling systems include check in (conventional and bag drop); high speed transportation and sortation systems; multipurpose storage; make up; automatic/semi-automatic loading and unloading; reclaim; and BHS management IT.

Cirium, the global leader in aviation analytics, is trusted by industry leaders worldwide to provide invaluable insights that drive operational excellence, revenue growth, and enhanced customer experiences.  With our cutting-edge data and analytics capabilities, we are at the forefront of accelerating digital transformation in the aviation sector.  Our mission is to empower airlines, airports, travel companies, aircraft manufacturers, financial institutions, and other key stakeholders with seamless data flow and ensuring information is readily available when and where it's needed most.

Collins Aerospace: Keeping passengers moving and operations flowing.

Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.

Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.

Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..

Self-Service Solutions

As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.

Passenger Processing Solutions

Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport Baggage Systems

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.

Systems Integration

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.

Airport Operations Management

Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at  www.rockwellcollins.com/airports

Costain helps to improve people’s lives by creating connected, sustainable infrastructure that enables people and the planet to thrive. We shape, create, and deliver pioneering solutions that transform the performance of the infrastructure ecosystem across the UK’s transportation, energy, water, defence and nuclear markets. 

We are organised around our customers, anticipating and solving their challenges and helping to improve performance. By bringing together our unique mix of  consulting, digital and construction experts, we engineer and deliver sustainable, efficient, and practical solutions.

 We help to safeguard security, increase capacity, improve customer service and drive efficiency in our customers' infrastructure programmes.  We deliver a range of services across the whole project lifecycle, including strategic advice and feasibility studies, concept design, planning and legal approvals (such as DCO), detailed design, asset optimisation, technology integration and the construction of complex major projects.

Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector.  Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.

Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.

As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.

Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.

By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.

A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.

As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.

Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.

Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.

Development programmes include:

•       Terminal 2 and Eastern Campus – Information and Control Systems (ICS)

-       ICS Design Leadership – strategy, scope, requirements, concept

-       ICS Scheme Design – Master Systems Integrator

-       DMI (Design, Manage, Integrate) – ICS technical assurance through delivery

•       Terminal 5

-       T5 Rail & Tunnels Guidance Team – design & commissioning leadership

-       T5 Rail & Tunnels Comms and Controls – design, delivery and integration

-       Airside Road Tunnel – control systems design and project management

-       Energy Centre and Control Tower – commissioning management

•       Heathrow Express

-       Station systems, original design and build, into operation

-       Extension of systems to Terminal 5 subsurface station and tunnels      -    Support and maintenance for 15 years

Engineering and operational solutions include:

Firstco are framework suppliers for SCADA across the airport

•       HEART – utilities control and monitoring

•       Heathrow Pods – automated people movers

•       APOC – airport centralised command and control facility

•       FAMS – centralised fire alarm monitoring across all terminals

•       Campus-wide metering and energy management

•       Baggage Handling Systems (BHS)

Support and maintenance of Heathrow’s systems, including:

•       Heathrow Rail

•       Heathrow Pods

•       FAMS

EMS

In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:

•       Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoring

•       Manchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring

•       Birmingham Airport – Airport Operation Systems specifications

Middle East airports including:

•       UAE – Dubai International, Dubai World Central and Abu Dhabi International

•       Oman – Muscat International and Salalah airports

•       Qatar – New Doha International Airport

•       Saudi Arabia – Jeddah, Madinah and Riyadh airports

•      Other GCC – Kuwait and Bahrain airports

Foresolutions helps business operations professionals join the dots between people, processes and data to improve performance through the use of integrated technology. 

Creating a connected workforce, enabling businesses to intelligently connect data. Supplying inovative technology, working in real time. 

Foresolutions are experts in the areas of:

Working on over 46 major global airport projects ICAD has become the technology provider of choice. Receiving awards for every airport project our team is the go to company for strategic advice, design, build, operation and sustainable development.

We have offices and facilities in London, West Midlands, Bedford and Leeds. Each filled with people from Airport, Airline, Supplier and OEM backgrounds.

We are a consultancy that cover many industries, we are a diverse group and have a tremendous amount of knowledge and experience within this sector.​ ​

We have assembled a dynamic team that shares our values and vision and have the experience behind them to drive innovation across many different environments.​

Our combined experience is gained over many years  to many customers on a range of business areas.​

Mima have over 40 years’ experience in solving problems through understanding how people think and behave.  We use these insights in the design process to make usable and accessible spaces, services, and products - physically, operationally and digitally.  We bring together a mix of complementary disciplines, including human factors and ergonomics, service design, wayfinding and information design, interior design and accessibility and inclusive design. 

Our work with airports covers four main areas:

NATS – Advancing aviation, keeping the skies safe.

We are the UK's leading provider of air traffic control services. In a typical year pre-Covid, we handle over 2.5 million flights and 250 million passengers travelling over the UK and across the North Atlantic. If you’ve been a passenger on a commercial aircraft flying in UK airspace then it's highly likely that we’ve handled your flight.

With our experience delivering operations in one of the world’s busiest and most complex airport and airspace environments we also provide technology powered solutions to customers around the world, including airports, airlines, air traffic service providersand governments.

Onepoint is a leading provider of enterprise-grade IT, data, and analytics solutions that help organisations achieve their strategic goals.  With a team of experienced architects, engineers, and data scientists.  Onepoint delivers solutions that are tailored made to each client's unique needs.

Onepoint's solutions are designed to help organisations:

Onepoint is a trusted partner for global organisations in a variety of industries, helping its clients succeed in the digital age.

Park Air Systems Limited is a wholly-owned business within the Northrop Grumman Mission Systems Business Sector. Park Air is the world's leading provider of VHF and UHF ground-to-air communication solutions, both for civil and defence applications. We are highly skilled in the design, development, manufacture, installation, integration and long-term support pf communication systems with over 50 years experience in ATC Systems. Dedicated research and design teams guarantee Park Air communication solutions are tailored to individual requirements ensuring flexible and dependable performance. An installed base of over 60,000 radios in over 180 countries gives Park Air a global presence and local expertise. 

Straten CSL is a specialist aviation consultancy, providing a wide range of support services to airports and developers. Our principal capability is in the field of Air Traffic Management (ATM) with a focus on airspace.  Additional services are airport safeguarding, feasibility studies for developers (including windfarms), Solar PV glint and glare studies and providing Business Continuity Management support.

vLOGIX is an independent baggage consultancy providing comprehensive airport IT and baggage handling solution consultancy services.

As well as delivering market leading services and solutions, vLOGIX’s experienced software team have developed a digital systems engineering product, cogITo SMART, a unique platform capable of delivering an end-to-end Baggage Handling System (BHS) Lifecycle management capability. cogITo SMART allows designers, builders, testers, operators and other stakeholders such as Airlines and Airports to verify and validate that the BHS meets their desired needs.

With its wealth of technical and operational experience, vLOGIX is ideally placed to deliver projects from Business Requirements Definition, through Specification and Design, Test Assurance, Integration and Acceptance.