Simple Flying - Steven Walker
Earlier this year, Liverpool John Lennon Airport took a gamble, and now it has paid off.
While Manchester Airport (MAN) was hitting the headlines for all the wrong reasons this summer – staff shortages, delays, and last-minute cancellations, over at Liverpool John Lennon Airport (LPL), passengers were experiencing what the airport’s operating director, Paul Staples, described as “a fairly normal summer.”
Aside from the unprecedented number of flight delays and cancellations, one clear indicator of performance and passenger satisfaction is the length of time taken to pass through security. In July, 92% of Manchester’s passengers passed through security in under 30 minutes. In Liverpool, it took an average of just 12 minutes.
For comparison, at London Heathrow Airport, 88% of passengers are now clearing security in less than 20 minutes.
