The Times - Ben Clatworthy
Luton has been named the country’s worst airport for disabled passengers by the aviation regulator.
The Civil Aviation Authority said it had found London Luton airport to be the worst-performing after it failed to hit targets.
The regulator singled out the airport, which is in Bedfordshire, for failing to make improvements to the assistance it provided over the peak summer season.
It monitored the performance of the UK’s 16 biggest airports between April 1 and October 31 to ascertain if disabled passengers were being treated correctly.
In early June the aviation authority wrote to all airports warning them that they would face enforcement action if the “failing” of disabled passengers and those with reduced mobility continued.
