Simple Flying - Devansh Mehta

This is the second such incident at LHR in weeks.

British Airways is once again drawing flak from passengers who didn’t get their luggage at London’s Heathrow Airport. Hundreds of passengers arriving at Heathrow had to wait for hours to get their luggage. Indeed, after a point, announcements were made at the airport saying no more bags would be delivered for the rest of the day. As a result, hundreds of passengers had to leave without receiving their belongings.

The airline issued a statement apologizing for the inconvenience caused to its customers, but that didn’t stop frustrated individuals from venting on social media platforms. To add to the passengers’ misery, the British Airways website seemingly crashed, which left nowhere for people to file a baggage claim.

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