Operation
Member Capabilities » Consulting / Advising » Operation
Members with this Capability
ADXBA

Unit 33 The Bell Centre, Newton Road, Crawley, RH10 9NE, +44 (0) 161 8502233
At ADXBA we understand the power of connnection. As an industry leader in digital communications, we deliver end-to-end digital signage solutions to a growing list of clients in the airports and out of home (OOH) industries. Our integrated services connect to form a complete solution, bringing customer experience to the heart of some of the biggest airports in the world.
Markets: Europe; Middle East; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Equipment Supply
Airport Design Consult Ltd
153 Stafford Road, Wallington, SM6 9BN, +44 (0) 7970 132 285
Airport Design Consult has design experience across the whole spectrum of the airport environment from passenger terminals, cargo terminals, hangars and engineering facilities, police and secure buildings. ADC specialises in terminal sizing, capacity assessment, asset sweating, functional planning, concept design, terminal master planning and commercial and retail planning and design.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Strategic Advice; Design; Strategic Advice; Strategic Advice; Design; Strategic Advice; Design; Strategic Advice; Design; Strategic Advice; Strategic Advice
Airport Systems Limited
The Oaks, Crewe Road, Wythenshawe, MANCHESTER, M23 9SS, +44 (0)161 946 3600
Airport Systems Limited is an aviation solution provider dedicated to the raising of an airports’ or airlines’ operational efficiency. Over 75% of the world’s passengers fly through an airport that relies on solutions provided by Airport Systems Limited. Our approach is to develop solutions that embody the Ultra Equation: Observation – improving what you know Response – improving your decisions based on accurate, timely information Analysis – analysing decisions and trends using comprehensive tools Evolution – optimising performance and providing strategic insight Added together, these elements result in the Heightened Efficiency of an airport, and to the greatest possible enhancements in passenger experience.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Equipment Supply; Operation; Strategic Advice; Design; Equipment Supply; Operation; Equipment Supply; Strategic Advice; Design; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice
Anderson Acoustics Ltd

3 Trafalgar Mews, 15-16 Trafalgar Street, Brighton, BN1 4EZ, +44 (0)1273 696887
Anderson Acoustics provides acoustics and vibration consultancy services across airports, construction, building acoustics and soundscape sectors and have grown to be one of the largest independent acoustic consultancy practices in the country. We provide expert advice, guidance and insight for the development, implementation and delivery of successful airport noise management strategies. We go beyond noise level reduction in strategy and mitigation to include communication strategies to build the relationship with the local community. We find the story in the data and provide insight that enhances the conversation with stakeholders and the local community. We support airports on the development of their noise management strategy and noise action plans; assess and analyse airspace trials; develop strategy and undertake noise assessment work for airport expansion proposals; handle noise complaints and provided assessment services for noise insulation schemes. We apply the key aspects of the ICAO Balanced Approach, EU Operating Restrictions Directive, UK Aviation Policy and Planning Frameworks in the context of airport, stakeholder and community priorities.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Equipment Supply; Operation
APMC (Airport Project Management Consultants Limited)
9 Lynwood Avenue, Slough, SL3 7BJ, +44 (0)7709 434049
apmc was established in 2007 as an impartial and fully independent consultancy with its target sectors in Aviation and Parcel Handling logistics. Based in the UK apmc has global experience of airport projects at new and existing airports with ongoing projects in 3 different continents. Key service offering: Professional Services - Airport Planning & Advisory Services, BHS Technical Assurance, Project Management, Airfield Operational Consultancy and Operational Readiness and Transfer Design Consultancy Services - BHS design apmc has a small and dedicated team with a wealth of experience who deliver valued solutions which are robust, workable and sustainable with quality and integrity.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Operation; Strategic Advice; Strategic Advice; Design; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation
Arup

13 Fitzroy Street, LONDON, W1T 4BQ, +44 (0)20 7636 1531
Arup is a global firm of over 14,000 planners, designers, engineers and business consultants, operating from 87 offices in 34 countries. We have over 50 years’ experience in the aviation sector, gained through assignments at more than 100 airports worldwide. Significant recent commissions have included London airports, Dubai, Abu Dhabi, Amsterdam, Dublin, Istanbul, New York, Los Angeles, Singapore, Mexico City, Beijing, Hong Kong, Taipei, Perth, Melbourne and Auckland. In all of our work we focus on helping our clients solve today’s complex issues while planning for the future. We seek creative operational and planning solutions that address the complex relationships between aircraft, passengers, baggage, ground transportation and cargo. We help optimise the capacity and value of existing assets, while assisting with the complex decisions of when and how to take the jump to redevelopment. The circular economy, sustainability, resilience and climate change are dominate factors in our solutions based engineering schemes within the airport environment and equally figure heavily in the surface access transport and cities based agendas. Our aviation team provides a leading edge, comprehensive range of planning, design leadership, program management, operations, project leadership and business consultancy services, including: Airport masterplanning services relating to airport wide (airside and landside) and terminal area planning, service level definition, definition/analysis of processes for passenger flow, ground support equipment, terminal logistics and simulation modelling. Recent projects include Copenhagen, Krakow, Queenstown, Auckland, Mexico City and Istanbul airport masterplanning. Facilities engineering and program management relating to new build and redevelopment works with airfield and terminal design projects such as Heathrow, New York, Dublin, Hong Kong, Perth. Specialist award winning airport systems advisory services (baggage systems, security, fire, lighting, cargo, information/digital systems, visualisation, auralisation and simulation tools etc ) including development of user requirements, operational processes and service levels and associated engineering / procurement management / commissioning, with recent projects at Manchester, Heathrow, Dubai and Hong Kong airports. Operations consultancy, such as operational readiness planning and program management including development of plan of operations, scheduling and management of resourcing, training and trials, management of stakeholder relations, and organisational transformation. Recent projects include Operational Readiness at Heathrow T2, Mumbai, New York and Perth. Corporate finance services associated with business plan development, technical due diligence on sale / acquisition and public-private partnerships such as Kansai and Itami privatisation vendor due diligence advisor. Our team employs a highly analytical approach to problem definition and solution development, based on an in-depth understanding of airport and airline operations and an appreciation of airports as commercial businesses and public assets. We deliver pragmatic solutions, directed to achieving projects that are fundable, buildable and minimise impact on operations.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Design; Operation; Strategic Advice; Design; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Design; Construction; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Construction; Operation
Aviaire Limited

2 Mere Close, Marlow, SL7 1PP, +44 (0)1628 308325
aviaire limited
Aviaire is a consultancy company specialising in wildlife hazard management. We provide expert advice and support in assessing and managing wildlife hazards with airports the core focus for our business.
We support minimisation of wildlife hazard risks and optimised services through adherence to statutory and regulator standards, and through industry good practice in wildlife hazard management, health and safety, strategic planning, financial management and resource management. We also support local stakeholders, such as local planning authorities and developers, to minimise wildlife hazard risks for airports in their 13km safeguarded zone
OUR MISSION STATEMENT
Our mission statement is to sustainably minimise risk of damage to aircraft, human life and the built environment through wildlife and habitat management that is both ecologically friendly and abides by good practice.
OUR VISION
Our business vision is to provide:
· High quality services that provide good value for money
· Solutions that are always appropriate, proportionate and affordable
· Long-lasting relationships with clients and suppliers
OUR COMMITMENT
To support all our clients in minimising risk through:
· Cost effective control of wildlife and habitats
· Appropriate solutions and services
· Certainty of being ecologically and economically sustainable
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation
Avtura Limited

Basepoint Business Centre, Metcalf Way, CRAWLEY, RH11 7XX, +44 (0)1293 817120
Avtura’s Real-time Aircraft Turnaround Tool (RATT™) was designed specifically to assist with meeting this challenge and to help manage the ground handling process effectively and efficiently. It’s a user friendly tool with simple to use graphical screen prompts. It was designed to deliver time stamps for each of the turnaround services and can be tailored for different flight profiles. Colour-coded alerts are pushed to the device to highlight potential problems and are graduated to clearly show their importance. All this data collection is available in real-time so that Operations Control can make informed decisions, yet all the data is stored and delivered retrospectively to enable full data management, reporting and analysis. Capturing the data as the event unfolds also ensures accurate information for billing purposes. During the winter period when adverse weather adds yet another significant challenge to the turnaround of aircraft, improved management of de-icing resources can have a significant impact on reducing delays. Avtura’s latest mobile solution, D-ICE™, is a real-time management tool designed specifically for use by de-icing operators, which can be used to efficiently allocate de-icing events and accurately capture event data in real-time across the entire airport operations. Enabling real-time data communications between de-icing rigs and the airport operations allow for accurate and timely updates to enable effective coordination of Adverse Weather Operations in an A-CDM environment. De-icing Operators gain real-time operational awareness of all de-icing operations and highly accurate data capture and timestamps of all aspects of the de-icing procedure, meaning timely and transparent billing capability. Further benefits include immediate provision of Hold Over Times, which can be delivered via ACARS direct to the cockpit and the capture of real-time imagery as evidence of aircraft state prior to de-icing operations to enable operational decision making and support any ancillary billing. Avtura deliver effective operational mobile solutions for the aviation industry, with a particular focus on airport/airline ramp operations where there continues to be a general lack of technology usage and where our data gathering and management tools, coupled with simple user interfaces, are welcomed and acknowledged as operational “game-changers”.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Operation; Strategic Advice; Operation; Strategic Advice; Operation
Azinq Ltd.

Peter House, Oxford Street, Manchester, M1 5AN, +44 (0)161 209 3873
Azinq is an airport technology consultancy who partner airports with procurement, system integration and implementation services. The team combines a unique blend of technical and airport business expertise with deep knowledge and experience, from working with Airport technology vendors for many years.
Azinq manage tender processes and complex system integrations for many major UK and European airports. They are specialists in enabling efficient connectivity across an airport campus using modern integration technologies to enable digital innovation.
Azinq’s airport technology implementation expertise provides a major advantage to airports utilising our specialist domain knowledge and methodologies.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Operation; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design
Babcock International Group

Aviation House, Southern Perimeter Road, London Heathrow Airport, TW6 3AE, +44 (0)20 7355 5300
Babcock International Group is a leading international provider of through-life services to the airport environment.
We partner with our customers on airport solutions that increase efficiency and deliver cost savings without compromising performance. Our track record demonstrates significant long-term benefits for customers that include London Heathrow Airport, Amsterdam Airport Schiphol, Sao Paolo Guarulhos, Qantas, Alitalia and British Airways.
Our proven capability includes:
Operation and maintenance of complex baggage handling systems
Babcock delivers integrated baggage systems right from the check-in to the baggage reclaim. We combine our strengths in engineering, project management and specialist control systems to ensure tight project control, a seamless transition, waste reduction and optimum performance from day one.
Consultancy, design, installation and improvements to existing baggage systems
Babcock improves end-to-end management for optimum performance in complex baggage handling systems from design, installation and upgrades through to major airport projects.
Ground support vehicle fleet management
Babcock provides through-life asset management of over 17,000 assets to deliver optimized vehicle and asset fleets with high levels of reliability and availability, and a typical cost reduction of 10 -15%.
Airport IT systems
Babcock delivers technical expertise in designing, building and installing data integration systems, reducing complexity and duplication. We ensure that operators are able to process passengers in the minimum time and cost.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation
BAM
4th Floor, 80 Bond Street, London, W1S 1SB, +44 (0)203 205 1950
BAM delivers high quality, sustainable building and infrastructure. We place our customers' requirements at the heart of our approach to ensure we provide the best outcomes for all stakeholders across the asset lifecycle. BAM is a market leader in the use of digital such as BIM, 3D printing and DFMA and foster a culture of continuous improvement, to make certain that our customers can benefit from the latest innovations and ideas. We undertake aviation schemes in the UK and overseas helping to transform the passenger experience and deliver facilities that provide greater performance, certainty and flexibility.
Markets: Africa; Europe; Asia Pacific; Middle East; South America
Capabilities: Strategic Advice; Design; Construction; Equipment Supply; Operation
BFBS Consultants Limited

PO Box 688, RH19 4UE, +44 (0) 1342 314232
BFBS provides aviation security consultancy to airlines, airports, civil aviation authorities and government departments in the UK and worldwide. Since 1999, BFBS Consultants have earned an enviable reputation for delivering high quality cost effective services achieving considerable repeat business in a competitive market. We work closely with all our clients providing bespoke specialist services that include aviation security management and training, production of security programmes, policies and procedures, assessment of and advice on compliance issues, security audits and surveys including remedial measures required to protect business facilities, property and reputation from terrorism and other criminality.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; UK and Ireland
Capabilities: Strategic Advice; Equipment Supply; Operation
CHS Engineering Services Ltd

Unit 18 Waterhouse Business Park, 4 Cromar Way, CHELMSFORD, CM1 2GL, +44 (0)1245 496 281
CHS deliver quality services, products and solutions utilising expertise and knowledge gathered from years of wide-ranging experience. We operate a flexible, reliable collaborative approach with the ability to offer cost saving solutions and a focus on return on investment on the project lifecycle.
Consultancy
Design. Build. Operate & Maintain.
From Bid Support to System Optimization Studies, our experienced team provide an end to end or single service, helping you get what you need and more from systems, suppliers and everything in-between.
Engineering Services
Remove the uncertainty. Know the facts.
Using our skilled personnel and proven technology, discover the true condition of your assets. Delivered to you in concise, fact-based reporting.
HBS/X-Ray/ EDS Test Baggage
We provide a variety of test items to buy or rent, enabling you to ensure that a bag’s journey from check-in to aircraft hold is predictable and trouble-free.
End to End Baggage System Testing
Baggage system security where failure is not an option.
Ensuring your current systems are performing or your new planned systems will perform is a priority. We can provide you with an end to end baggage system testing service assuring you that your systems are always security compliant and performing at their optimal level.
Next Generation Standard 3
From providing specification to validation of the next generation standards, we are in a unique position to give advice ensuring optimum utilisation of your investment based on real world performance and scenarios.
Remote Monitoring with Foundations® Connect
Providing early warning of failure.
Keeping you moving with Foundations® Connect. Cloud based remote monitoring that keeps your systems moving 24/7.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Operation; Strategic Advice; Design; Equipment Supply; Operation; Equipment Supply; Strategic Advice; Design; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Equipment Supply; Strategic Advice; Strategic Advice; Equipment Supply; Operation
Collins Aerospace

Pegasus One, Pegasus Place, Gatwick Road, Crawley, RH10 9AY, +44 (0)1293 641200
Collins Aerospace: Keeping passengers moving and operations flowing.
Collins Aerospace, a unit of United Technologies Corporation (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
As a leading provider of self-service solutions, and with an enviable reputation as a master systems and communication network integrator, we understand how airports work. Airports, airlines and ground handlers around the globe rely on Collins Aerospace integrated airport solutions and our services are used by virtually all of the world’s carriers.
Airports and their passengers are constantly adapting and evolving to meet the needs of an industry where passenger traffic will grow on average more than 4 percent per year for decades to come. Collins Aerospace offers a wide range of services and solutions for modern airports and we continue to set the technical standards for the industry.
Combining our in-depth knowledge of airline IT systems and strong communications network expertise, Collins Aerospace creates integrated solutions for airports of all sizes and customers with a wide range of needs..
Self-Service Solutions
As a leading provider of self-service solutions focused on airport operational efficiency, optimized passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration from Collins Aerospace. From self-service bag drop to self-service kiosks we are innovators of seamless solutions that make the airport experience as efficient as possible.
Passenger Processing Solutions
Our passenger processing solutions make the most of IT resources and infrastructure to maximize your services. As passenger numbers grow and security requirements change frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can make the check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.
Airport Baggage Systems
Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost-effective. Offsite, curbside, at the counter or the kiosk - it doesn't matter how you check-in, Collins Aerospace's baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximizing revenue, resources and security.
Systems Integration
Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience, we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by disparate information sources.
Airport Operations Management
Gain greater control of your operations through data analysis and airport operations management. Optimizing airport operations and communications allows for greater profitability and ultimately, improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.
Find out more at www.rockwellcollins.com/airports
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Equipment Supply; Operation; Design; Equipment Supply; Operation; Strategic Advice; Design; Equipment Supply; Operation; Strategic Advice; Design; Equipment Supply; Operation; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation; Strategic Advice; Design; Design; Equipment Supply; Operation; Strategic Advice; Design; Construction; Equipment Supply; Operation
Compass International Media
Argosy House, Collins Court, 39 High St, Cranleigh, GU6 8AS, +44 (0)1428 661661
Compass is a specialist airport advertising consultancy. We work with airports directly and also provide specialist input to many of the industry’s leading commercial consultancies, designers and architects.
Headed by Philip Weake, Compass has carried out over 80 projects world-wide. Current and recent projects include Stockholm Arlanda, Bristol International, New Istanbul Airport, Helsinki Vantaa, Berlin Brandenburg, Hamad International, Mumbai T2 and Queen Alia International. All of these involved planning advertising programmes into new or existing terminal buildings.
Alongside planning and design, Compass advises on all aspects of commercialising advertising including valuation, assessing the optimal business model for each airport, running tender processes and negotiating the most advantageous terms with advertising sales operators.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Operation
Control Risks
Cotton Centre, Cotton Lane, London, SE1 2QG, +44 (0)207 970 2100
Control Risks is a specialist global risk consultancy that helps organisations succeed in a volatile world. Through insight, intelligence and technology, we help you seize opportunities while remaining secure, compliant and resilient. When crises and complex issues arise, we help you recover.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation; Strategic Advice; Design; Operation
CPC Project Services LLP
Quality House, 5-9 Quality Court, Chancery Lane, London, WC2A 1HP, +44 (0)20 7539 4750
CPC is an independent, result-driven programme and project management consultancy. With over 25 years' experience in the transport industry, we provide technical advisory and project services to support strategic, infrastructure and capital development programmes. We complement these with management consultancy services including business cases, lean thinking and organisational change to transform performance and service delivery; eliminate waste; and realise efficiencies.
CPC is wholly owned by its partners, has a network of seven office hubs across the UK, and over 180 employees. In 2018, CPC was ranked the 9th largest project management consultancy in the UK, and was a finalist for the APM's Project Management Consultancy of the Year.
Markets: Europe
Capabilities: Strategic Advice; Design; Construction; Equipment Supply; Operation
Firstco

8 Celbridge Mews, LONDON, W2 6EU, +44 (0)20 7034 0833
Founded in 1998, Firstco are control and communication systems engineers, specialising in the transportation sector. Working predominately in airports, railways and intermodal operations our clients include infrastructure owners, operators, engineering consultancies, construction contractors and systems solution providers. Our experience includes the technologies and solutions commonly grouped as Communications, Security, Operational and Control & Monitoring systems, and often referred to as IT, ICT, SAS or ELV systems.
Based in London, we now employ over 80 staff and work extensively across the UK. We have grown into an international consultancy and system integrator with projects in Europe, Middle East and Africa, and we are currently exploring expansion into Asia and America.
As systems engineers we work throughout the asset lifecycle; consulting, delivering and supporting the growing number of technologies used to automate operational people and process.
Working from strategy to operations, Firstco specify, design, deliver, commission, integrate, trial, transition, support and maintain systems. We also specialise in stakeholder, interface, requirements and assurance management which are an increasingly complex and critical part of any infrastructure programme.
By remaining product-independent, we can help our customers to select the right solutions then ensure that they are configured to achieve effective and efficient operations. Our Technical Innovation Group work with emerging technologies and solution/product suppliers to identify opportunities and business benefits for introducing new solutions into high integrity environments.
Airport Technologies
A modern airport will have more than 150 systems with constantly developing and converging technologies, which are critical to safety, security and operation. In the world of ‘big data’, airport operators require increasing interoperability to efficiently manage their sites, and their stakeholders, regulators and passengers expect and demand easy access to a greater level of real-time data. However, with increasing global security issues and the advent of cyber threats, the need for secure, robust and resilient solutions has never been greater.
As existing airports continue to expand and new airports are constructed, it is imperative that the technology systems are considered from the outset and delivered as an integral part of the overall programme. The prerequisites and interfaces with the architecture, civil engineering, baggage and M&E solutions must be managed throughout to avoid costly delays at the point when the project hands over into the live operational environment.
Firstco’s broad experience over all these technologies, and throughout the entire asset lifecycle allows for a Value Assured Engineering approach to oversee the end-to-end solution, engaging the right specialist contractors at the right time in the process, to ensure quality on-time, on-budget delivery.
Firstco’s Aviation Experience
Firstco have worked at London Heathrow Airport for 20 years and have been involved throughout the major airport development programmes and in day-to-day operations.
Development programmes include:
• Terminal 2 and Eastern Campus – Information and Control Systems (ICS)
- ICS Design Leadership – strategy, scope, requirements, concept
- ICS Scheme Design – Master Systems Integrator
- DMI (Design, Manage, Integrate) – ICS technical assurance through delivery
• Terminal 5
- T5 Rail & Tunnels Guidance Team – design & commissioning leadership
- T5 Rail & Tunnels Comms and Controls – design, delivery and integration
- Airside Road Tunnel – control systems design and project management
- Energy Centre and Control Tower – commissioning management
• Heathrow Express
- Station systems, original design and build, into operation
- Extension of systems to Terminal 5 subsurface station and tunnels - Support and maintenance for 15 years
Engineering and operational solutions include:
Firstco are framework suppliers for SCADA across the airport
• HEART – utilities control and monitoring
• Heathrow Pods – automated people movers
• APOC – airport centralised command and control facility
• FAMS – centralised fire alarm monitoring across all terminals
• Campus-wide metering and energy management
• Baggage Handling Systems (BHS)
Support and maintenance of Heathrow’s systems, including:
• Heathrow Rail
• Heathrow Pods
• FAMS
EMS
In addition to our work at London Heathrow Airport, Firstco have worked on UK aviation projects including:
• Gatwick Airport – North Terminal redevelopment, Pier 3 expansion options, airfield utilities control & monitoring
•
Manchester Airports Group – London Stansted Airport Tracked Transit System (TTS) / Automated People Mover (APM) control system, utilities monitoring
• Birmingham Airport – Airport Operation Systems specifications
Middle East airports including:
• UAE – Dubai International, Dubai World Central and Abu Dhabi International
• Oman – Muscat International and Salalah airports
• Qatar – New Doha International Airport
• Saudi Arabia – Jeddah, Madinah and Riyadh airports
• Other GCC – Kuwait and Bahrain airports
Markets: Europe; Middle East; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Operation
Fjori Limited

The Gridiron Building, One Pancras Square, LONDON, N1C 4AG, +44 (0)203 036 0827
At Fjøri we plan, design and advise on airport facilities worldwide, specialising in airfield infrastructure. Fjøri provides expertise not just to end users, but also to the professional services and contracting sectors. This includes: airfield planning, airfield engineering, airfield environmental, airport pavement management, FBO and cargo centre airside planning, heliports, military airfields and aerodrome infrastructure advice.
Independently owned, Fjøri continues to grow and invest, working for a strong client base at over 50 airports in the last 6 years, including in UK, Brazil, France, Italy, Japan, Oman, South Atlantic Islands, Ireland and the Middle East. With a combined experience of circa 200 airport projects, our professional team is a unique and exciting proposition.
Markets: Africa; Europe; Asia Pacific; Middle East; Asia; North America and Central America; South America; UK and Ireland
Capabilities: Strategic Advice; Design; Construction; Operation; Strategic Advice; Strategic Advice; Strategic Advice; Design; Construction; Operation; Strategic Advice; Design; Construction; Strategic Advice
HKA Global Limited
3200 Daresbury Park, Warrington, WA4 4BU, 07590 049307
HKA is one of the world's leading independent providers of consulting, expert and advisory dispute avoidance and resolution services for the construction, manufacturing, process and technology industries. Our brand unites the former Construction Claims & Consulting Group of Hill International and associated subsidiaries. Following its sale and the de-merger in May 2017, HKA is now a privately-owned organisation with management equity, supported by Bridgepoint Development Capital, part of Bridgepoint, a major international private equity group headquartered in London, UK.
For over four decades we've stood alongside our clients as trusted independent advisers, finding solutions amid uncertainty, dispute and overrun. Our people provide the consulting, expert and advisory insight that make the best possible outcomes a reality for public and private sector clients worldwide.
Markets: Europe; Asia Pacific; Middle East
Capabilities: Strategic Advice; Design; Construction; Equipment Supply; Operation