The Airport Operator - Autumn 2024
06 September 2024
Paul Kelsall, CEO of Highlands and Islands Airports Ltd (HIAL) since 20 May, is promising a renewed focus on cost effectiveness, without impacting safety or value to customers
He told The Airport Operator “Our strategic focus to continue to deliver safe and compliant airports that will support essential air connectivity for our communities will remain. One of the biggest challenges for HIAL, like most other organisations across the country, is the financial pressures that we will continue to face for the foreseeable future”.
Kelsall said that “HIAL’s focus over the past year on scrutinising business and operating costs, increasing commercial revenue and developing new revenue streams, while being as efficient and effective as possible has paid dividends. We will continue what we have begun with a renewed focus on cost effectiveness, and a grass roots focus on efficiencies and cost controls, without impacting safety or value to our customers. Every day we will strive to ‘do more with what we have’”.