Passenger Terminal Today
Helen Norman
11 July 2024
Koh Ming Sue, executive vice president of engineering and development at Changi Airport Group, speaks with Passenger Terminal Today to reveal more about the airport’s increasingly automated baggage handling system.
Why is automation needed in the end-to-end baggage handling system?
The key imperative for having to automate the airport’s baggage handling system was manpower constraints, in terms of the ability to continue to attract locals to work 24/7 in the harsher baggage handling environment. Additionally, governments are tightening foreign labor quotas for manual jobs. Alongside this, labor costs are rapidly rising.
Another driver is the operational challenges caused by weather elements...
