Passenger Terminal World September 2024
10 October 2024
Airports are pushing the boundaries of biometrics to increase border security, futureproof operations and maximize airport capacity - all while working to improve the passenger experience.
According to the latest IATA Global Passenger Survey, 46% of passengers used biometrics at airports in 2023 - an increase from 34% in 2022. Of those who uses biometrics identification during their travels, 46% reported an 85% satisfaction rate. Addtionally, 75% of passengers now prefer using biometric data over passports or boarding passes, a notable rise from 46% in IATA's 2019 survey.
Read on: 48 - 52 - Passenger Terminal World : Passenger Terminal World September 2024 Issue (mydigitalpublication.com)