Airport World
Joe Bates
19 September 2024
Enhancing the passenger experience through new technology, facilities and services continues to be a key priority for the world’s airports. Joe Bates takes a closer look at some of the latest initiatives and awards.
Vancouver International Airport (YVR) is to trial the industry’s first, autonomous, electric robotic ‘pods’ designed to assist passengers with reduced mobility.
The Cruz mobility pods utilise an intelligent navigation system that allows users to overcome the mobility challenges of travelling through an airport the size of YVR – its main terminal is approximately 650 metres from the security screening checkpoint to the last boarding gate – and accessing facilities such shops, restaurants, accessible washroom facilities and other amenities.
Hong Kong’s first autonomous mass transport system will operate between Hong Kong International Airport’s SKYCITY and the Hong Kong-Zhuhai-Macao Bridge (HZMB).
The autonomous transportation system will operate on Airportcity Link, a dedicated vehicular bridge integrated with a pedestrian walkway. Built by AAHK, Airportcity Link will connect the Hong Kong Port of HZMB and SKYCITY, a major commercial development on the Airport Island that provides a wide array of dining, shopping and entertainment offerings.
As part of Birmingham International Airport’s enhancements to the customer journey, including the new security search area, a new service has been put in place for customers who use Sunflower Lanyards as a way of discreetly making others aware of their hidden disability.
Read on: Easy come, easy go! – Airport World (airport-world.com)