Simple Flying - Riley Pickett

Many passengers who flew into Heathrow airport over the weekend spent more time waiting for their luggage than they spent in the sky.

Multiple reports of individuals and families waiting for over twelve hours to receive their luggage have been reported. 

The delays in luggage distribution have resulted in what has come to be known as a "baggage mountain". This so-called mountain is made up of countless rows forming one giant cluster containing hundreds of bags. This is reportedly the result of a failed system at terminal two.

Without sufficient staff to move the luggage, it manages to pile up in places where passengers cannot access their baggage. The employees present at the time were reportedly working as fast as they could. Regardless, hundreds would be gathered around in crowds at any one time awaiting their luggage. Additionally, many reports have come forward stating that the delays are a result of technical difficulties.

Full Article

Not a member?
Take a look at our member benefits