IOL
Zohra Teke
30 July 2024
A controversial R380 million biometric system at airports across the country is causing chaos, delays and frustration amongst passengers and airport staff.
"This system is not working. It keeps crashing and passengers are missing flights as they wait in long queues to get through our immigration check point. When we tried to raise this, we are told by the commander-in-chief that he doesn't want to lose his job because this system cost millions. So we have to look at passengers who think we are incompetent and don’t know how to use the system," an immigration worker at one of the airports told IOL.
The biometric system, awarded to French company, Idemia, is also being challenged by South African company, InfoVerge.
Read on: Chaos as R380 million biometric airport system flops (iol.co.za)
