Passenger Terminal Today - Elizabeth Baker

IT company Accenture and Changi Airport Group (CAG) are expanding their collaboration for the next three years

Under the new agreement, the two organizations will use technologies such as extended reality, machine learning, internet of things (IoT) and edge computing to enable Changi to engage travelers at various touchpoints, from before they arrive at the airport to after they leave. There will also be knowledge and skills transferred to the CAG team.

Adopting an approach based on rapid prototyping, the two organizations will jointly design and roll out new digital products across Changi Airport.

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