The British Embassy in Warsaw, are delighted to invite you to attend the Future of Airport Passenger Experience Forum, taking place on 29 October 2026 at the British Embassy in Warsaw. This new forum jointly organised by BAG and the Department for Business, Innovation, Science & Trade (BIST) Poland is aligned with BAG’s key theme of Passenger Experience and Human Factors. Bringing together airport representatives, aviation experts and industry innovators from the UK and Poland, the forum will explore how collaboration, insight and innovation can help create a more seamless, efficient and passenger-centred journey from home to destination. BAG members are warmly invited to join the discussion, share expertise and build new connections in the Polish aviation market.
Redefining the Passenger Journey – From Home to Destination
Passenger expectations are changing faster than ever. Airports are under increasing pressure to deliver seamless, efficient and memorable experiences while maintaining operational excellence and resilience. Join aviation experts, industry innovators, airport representatives for a unique forum exploring how airports can transform every stage of the passenger journey - from home to destination. Discover how the UK airport industry is responding to changing sector demands and passenger expectations.
Why attend?
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Discover the latest trends in airport passenger experience
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Learn from UK airport best practice and real-world case studies
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Explore innovative solutions to improve efficiency and passenger satisfaction
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Connect with airport representatives, aviation experts and UK suppliers
In addition to attending the Forum, UK organisations are invited to apply for an opportunity to deliver a presentation and share a case study, or to host a display table showcasing their products, services and expertise.
Organisations interested in either of these opportunities are kindly requested to indicate their interest through the registration form and submit their application as early as possible. All applications will be reviewed by the organisers, and selected organisations will be contacted directly regarding participation in the programme or exhibition area.
For more information on the event including the agenda and how to register your interest please click here.
We very much hope that you will be able to join us and contribute to this important discussion on the future of aviation.
