Acsa airport app adds AI chatbot and AR wayfinding

The Citizen
Faizel Patel
04 August 2026

The app, launched in 2022 and available free on Android, iOS and Huawei's AppGallery, offers flight tracking with push notifications.

Airports Company South Africa (Acsa) is preparing a major upgrade to its mobile app, introducing an AI‑powered chatbot and augmented reality wayfinding as part of efforts to make the platform more useful to passengers.

The app, launched in 2022 and available free on Android, iOS and Huawei’s AppGallery, offers flight tracking with push notifications, parking bookings and payments, baggage tracking, retail and facility information, and chat‑based customer support across all nine ACSA airports...

Acsa airport app adds AI chatbot and AR wayfinding | The Citizen | 04 August 2026