Long queues at O.R. Tambo airport damage South Africa

Newsday
23 July 2026

One of South Africa’s business leaders has highlighted that long queues at O.R. Tambo International Airport hurt the country’s image.

Johan van der Westhuyzen, Managing Director at Alvarez & Marsal, said that these passport control queues are a poor advertisement for South Africa.

This was not an isolated incident. O.R. Tambo International Airport has become known for poor service levels.

Passengers frequently report long queues at international arrivals and departures due to a low ratio of open counters relative to passenger volume...

Long queues at O.R. Tambo airport damage South Africa – Newsday - 23 July 2026