Future Travel Experence
30 Apr 2026
Edinburgh Airport has awarded a passenger experience contract to ABM, a leading provider of facility, engineering, transport and infrastructure solutions. From arrivals to departures, ABM’s Experience Solutions team, specialists in delivering human-centred passenger experiences, will ensure a welcoming, smooth, and reassuring experience for the almost 17 million people who travel through the airport every year.
Having operated at Edinburgh Airport for more than 15 years, the expansion reflects the airport’s confidence in ABM’s ability to scale services, maintain quality and respond to the evolving demands of an international gateway. It also represents another step forward in the rollout of ABM’s Performance Solutions model – an integrated facilities services approach designed to optimise every aspect of client performance...
Edinburgh Airport expands partnership with ABM to enhance CX - FTE - 30 Apr 2026
