Passenger Terminal Today - Dan Symonds

Vancouver International Airport (YVR) in Canada has adopted a new cloud-based solution called Amadeus Flow to enhance passenger services.

In a phased migration, YVR has upgraded its connectivity using multiple high-speed network connections to a fully cloud-based service. Amadeus Flow now connects more than 650 check-in and gate desks to 30+ airline partners.

Transitioning to Amadeus Flow reduces Vancouver’s reliance on rigid fixed service points for passengers, opening the door to a wide range of innovations. Passengers will benefit from increased convenience and frictionless experiences, with Vancouver’s airline partners also exploring secure biometric check-in and boarding functions. In the future, this biometric capability will give passengers the option for their face to become their boarding pass and passport, as they move effortlessly through the terminal.

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