The Points Guy - Meghna Maharishi
What do Detroit Metropolitan Wayne County Airport (DTW), Tampa International Airport (TPA) and Indianapolis International Airport (IND) all have in common?
Each of these airports received the highest ranking in its respective category for customer satisfaction, according to a study from market research firm J.D. Power that was released Wednesday.
In the "mega" category — defined as airports with at least 33 million passengers a year — Detroit Metropolitan Wayne County Airport (DTW) earned the highest score of 800 on a 1,000-point scale. Last year's winner, Minneapolis-St. Paul International Airport (MSP), came in second for the 2023 rankings, with a score of 796. Las Vegas' Harry Reid International Airport (LAS) received 787 points, ranking third on J.D. Power's list.
