Emma Walker

With space at a premium and passenger safety paramount, capacity planning requires intelligent forecasting. 

Understanding how people move is critical to assessing capacity and forecasting the effects of delays or disruptions. Effective expansion planning relies on forecasting to predict traveller numbers at any given time.

Many airports only focus on improving efficiency at passenger processing points. However, to improve passenger flow, the whole terminal needs to be taken into account.

Solving congestion in just one area may result in the problem merely shifting to another. Only by considering the airport as a whole can operators determine the most appropriate and sustainable way of combating congestion.

Regional Gateway