Simple Flying - Michael Doran
When will airports stop shifting blame to passengers and start telling us what capacity they have available to deliver a reasonable service?
For decades, airlines have told passengers to make sure they get to the airport with plenty of time to catch their flights. In the COVID era that has meant adding more time to navigate the extra health protocols, documentation and general inconvenience of the whole check-in process.
As seems common throughout the recovery chaos, passengers are once again being blamed - this time for arriving at the airport "too early." London Stansted Airport (STN) is the latest to jump on that bus, somehow magically deciding that if you arrive exactly three hours before your flight all will be well, and you will have no issues boarding on time.