Construction Business News - Vibha Mehta
Hamad International Airport (DOH) has proudly received the Accessibility Enhancement Accreditation from Airports Council International (ACI) World. Introduced in August 2022, the accreditation program focuses on improving accessibility, ensuring equitable customer experiences, and promoting a more inclusive environment in the airport industry.
Hamad International Airport’s achievement signifies its commitment to accessibility services. Attributing to the accreditation is the airport’s wide range of passenger services and facilities designed to cater to travellers with reduced mobility, special needs or disability, such as the Muzn Lounge – a particular sensory room, dedicated washrooms, shuttle services within its expansive terminal, access to airport updates through information desks with trained Customer Service representatives and a dedicated Animal Relief Area for passengers travelling with service animals or emotional support animals.
