Airlines for America

U.S. airlines are committed to offering a high level of customer service and providing a positive and safe flight experience for all passengers, most especially passengers with disabilities in need of additional assistance or traveling with mobility aids. 

A4A’s member airlines have long been engaged in a variety of initiatives to increase air travel accessibility and meet or exceed all Department of Transportation (DOT) accommodation standards. We are committed to continuing to work with the disability community, aircraft and mobility aid manufacturers and safety regulators to explore safe and feasible solutions that reduce barriers to air travel.

A4A member airlines have pledged to improve passenger accessibility at various points of the travel experience and support the rights of passengers with disabilities as set forth in the Department of Transportation’s (DOT) Airline Passengers with Disabilities Bill of Rights.

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