As a leading international design consultancy, we employ some of the most highly creative design professionals, where creative and innovative design solutions are a prerequisite. We have over 20 years' experience of working with airport authorities and duty free operators and travel retailers and brands. We believe that we add value and offer a unique service for the following reasons: We are airport and travel retail specialists. Our international experience covers the whole spectrum of projects from airport commercial strategy and planning, to the design of commercial and public spaces including retail design guidelines, signage & wayfinding and brand/graphic environmental Many of our projects also involve the branding, planning and design of retail offers ranging from multi-category duty free environments, stand alone brand stores, F&B environments, shop in shops, and vendor brand experience. We understand customer behaviour. Our design solutions are driven by customer expectations and we have an intimate understanding of the unique customer psyche and behaviour of the travelling consumer. We have an intimate understanding of the physical and operational parametres of designing within an airport environment. We have developed guidelines for a number of airports and retail/mixed use developments across the world. We have an international perspective. We have worked on major landmark airport and retail projects around the world. We are customer advocates. Our projects are driven by the passenger experience. We are passionate about creating experiences that add genuine value to our clients' businesses and their customers' expectations.
Portland’s latest project, the CNN Traveller café, was recently launched at T3 in Abu Dhabi International Airport.