Passenger Terminal Today
Elizabeth Baker
19 March 2025
PTT sits down with Iyad Hindiyeh, the airport’s chief digital transformation officer (CDTO), and Ana Živanović, principal of strategic initiatives at SFO to discuss San Francisco International Airport (SFO) first-ever Tech Day held in November 2024.
How is SFO looking to change how it works with technology providers, moving forward?
We want to challenge the way stakeholders, vendors and, ultimately, guests experience aviation solutions for smoother implementation and adoption journeys. That is why we are taking a different approach to engagement. Hosting events like Tech Day enables SFO to become a knowledge-sharing hub. We aim to create a forum for connection in service of SFO’s business challenges and upcoming technology pursuits.
Tech Day turned out to be a day to celebrate the creativity of SFO’s teams that comes from pursuing bold innovative improvement programs like TIP [Transportation Improvement Program]. We realized the industry wants to hear more from us so we will do our part to share more about who we are, what we are doing and where we need help from a technology perspective, tapping into a great resource bank of tech vendor relationships we are cultivating. In turn, we expect a positive impact from investing time in outreach on our technology adoption, from how vendors present their services to implementations that reflect our goals.
Read on: EXCLUSIVE INTERVIEW: San Francisco International Airport - Passenger Terminal Today
