Passenger Terminal Today
Elizabeth Baker
13 December 2024
GMR Airports has launched an AI-powered digital twin platform at Rajiv Gandhi International Airport in Hyderabad, aiming to revolutionize airport operations and transform the passenger experience. According to Gulte.com, the airport also plans to build an additional terminal and runway to prepare for the projected increase in passenger traffic from 34 million passengers in 2024 to 45 million by 2030.
The platform employs real-time analytics to optimize passenger flow and security, reducing congestion and enhancing safety. Additionally, its flow and queue analytical tools reportedly improve terminal operations by boosting throughput, reducing wait times and minimizing missed flights. It also analyzes passenger experience. Specifically, high-visibility areas are optimized to support special needs, ensuring a more inclusive and comfortable journey.