An interview with Sheikh Aimen bin Ahmed Al Hosni, CEO Oman Airports. By Ross Falconer

Since opening its new terminal, Muscat International Airport has won numerous awards, including Best Airport in the Middle East 2019 at the 26th World Travel Awards Middle East in April. “There’s no success without hard work,” says Al Hosni. “We have been focusing lately on self-service aspects, where we aim to enhance the experience of all travellers and improve operational flow.” Indeed, projects include self-service kiosks and indoor navigation facilities for a smoother journey.

Oman Airports is also undertaking myriad initiatives to ensure efficient and effective safety and security processes. “Safely connecting passengers is our top priority and our duty,” Al Hosni explains. “We collaborate with the top airlines to deliver the best experience and implement the best practices. Our safety initiatives are always present in all areas of airport operation, such as manoeuvring areas, runway safety, FOD management, etc. We use the latest technologies to detect and record hazards including lasers, drones, and birdstrikes, as recording and reporting data is very important to reduce and eliminate recurrence.”

[ACI]

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