ServiceTec currently supply the Service Desk support to London Heathrow (LHR). ServiceTec's Service Desk facility has gone from strength to strength in recent months after signing another contract with a large, high-profile airport. The service allows airports to outsource their IT Support Service Desk to ServiceTec and their highly qualified team of IT analysts who are on hand 24 hours a day, 365 days a year.
ServiceTec already successfully handle well over 100,000 airport IT service issues each year at some of the world's largest and busiest airports. Their teams manage all aspects of service issues from receipt through escalation, stakeholder communication and supplier management to service information.
For more information
Brian Shaw
ServiceTec
T: +44 (0) 1642 476200
