Boston Logan Introduces AI Hologram Passenger Assistant

Aviation Pros
10 September 2026

Developed in partnership with the Massachusetts Port Authority (Massport), Proto Hologram and Holomedia AI, the concierge provides directions to gates, restaurants, shops, lounges and baggage claim.

Boston Logan International Airport has launched a pilot program featuring Amelia, a life-size AI hologram designed to help passengers navigate the airport and access travel information through natural conversation.

Amelia combines a life-size digital avatar with a touch screen, live mapping and real-time airport information. Travelers can ask questions and receive step-by-step directions, while integrated TSA wait-time information can help them plan their time in the terminal...

Boston Logan Introduces AI Hologram Passenger Assistant | Aviation Pros | 10 September 2026