Passenger Terminal World - January 2025
Elizabeth Baker
24 January 2025
Royal Schiphol Group has announced the biggest investment plan in its history – a €6bn (US$8bn) injection to improve the airport facilities between 2024 and 2029. The driving motivation for this massive investment is the desire to enhance passenger and employee facilities.
According to Schiphol, hundreds of projects of all sizes are planned throughout the airport area, and several pieces of important airport infrastructure will undergo major maintenance or renewal. This includes Pier C, the completion of Pier A, climate control systems, escalators, aircraft stands and taxiways, as well as the launch of construction projects such as the new baggage basement.
Announcing the investment, Pieter van Oord, CEO of Royal Schiphol Group, stated, “In my first three months, I am impressed by the resilience and passion of our colleagues. We are proud to once again fulfill our crucial role in connecting the Netherlands to the rest of the world. Every day, our colleagues do their utmost for the passengers. They make the difference, with a successful May and summer holiday as good examples. Unfortunately, they are not helped by the state of our infrastructure.
“Our infrastructure is the foundation of our service but is currently far from what we want to offer our passengers as a quality airport in the Netherlands. We have a major investment plan of €6bn because it is crucial to bring back passenger satisfaction and top service to our airlines. At the same time, we need to restore the balance between the benefits and burdens of Schiphol. We are and will remain committed to reducing our noise impact on our surroundings and to improving the working conditions of all employees at our airport.”
Ref: Pages 4 - 6 in Passenger Terminal World January 2025 - Passenger Terminal Today - 28 January 2025