International Airport Review
Debarah Flint
24 July 2024
2024 has been a year of reclaiming titles and Deborah Flint, CEO of Greater Toronto Airport Authority (GTAA), explained what has been key for them in regaining their prestigious ranking as ‘Best airport over 40 million passengers in North America’ which has been giving passengers better quality information, predictability and control over their experience.
Deborah said that they have sped up processing with a number of highly adopted tools, such as YYZ Express which allows you to book your place in the security line, or pre-fill your U.S. Customs Declaration through mobile passport control, so the digital customer experience was very much enhanced.
The airport recently regained its ranking in Forbes list of ‘Canada’s best employers’ and is the only airport included on that list.
Read on: Toronto Pearson Airport: A year of reclaiming titles
