Sophia Sleigh
The television presenter was among thousands of would-be passengers caught up in long delays after the new computerised check-in system temporarily failed at Terminal 5...
...BA’s new check-in system handles all aspects of the flight, including checking of visas and passports and baggage handling.
But a source has warned the technology, introduced last month, could cause a “summer of chaos” as the getaway season begins in earnest when schools break up.
