Eman Al-Hillawi & Matthew Garrett
Heathrow Airport’s recently released record passenger figures for 2018 came as no surprise, as the number of people travelling from the UK’s aviation hubs continue to climb, writes Entec Si's Eman Al-Hillawi and Matthew Garrett. With figures set to increase over the coming years, airports should consider potential expansion strategies alongside overall efficiency improvements if they are to keep up with demand and ensure that they do not compromise on customer service.
