International Airport Review - Mahmood AlSeddiqi
Mahmood AlSeddiqi, Vice President of ICT at Bahrain International Airport, speaks exclusively to International Airport Review about the airport’s journey to digitalisation and their progress to-date.
A few years ago, the focus of airports was on ensuring that passengers had a safe and secure journey, as the newest digital solutions were not yet prioritised. However, travellers’ expectations have altered in recent years; the more technologies implemented in airports, the better the experience passengers will have.
The terms ‘smart airport’, ‘connected travellers’ and ‘self-service airport’ have become common in the aviation industry. Bahrain International Airport’s (BIA) new ICT strategy focuses on creating a smooth passenger journey through digitalisation.