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UID:industry-events-event-850@strategiesuk.net
SUMMARY:Diverse and Inclusive Customer Services
DESCRIPTION:Diverse and Inclusive Customer Services\n
Booked by - Hannah Sallabanks\n
Info - National Highways are committed to delivering services that are accessible and inclusive for all our customers.  We have taken some important steps forward over the last few years to work with customers to better understand their experiences and their needs to help improve our services.
We know that we are not alone in these efforts and colleagues in our supply chain and those involved in other major infrastructure programmes are likewise innovating new ways to improve services for diverse customers.
This roundtable will be an opportunity to hear about some of those improvements taking place in the infrastructure sector, how these are benefiting customers, and to ask questions or share your own experiences and thoughts.
We will have presentations from infrastructure clients including:

Heathrow
National Highways
Rail Delivery Group
Anglian Water

 
To join please use the Eventbrite link below to reserve your place.  A Teams meeting link to the session will be emailed to you closer to the time, so please make sure you add a placeholder to your diary in the interim.
 
https://www.eventbrite.co.uk/e/diverse-and-inclusive-customer-services-roundtable-tickets-238356690277
 
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ORGANIZER;CN= :MAILTO:
LOCATION:Roundtable
URL:https://members.britishaviationgroup.co.uk//industry-events/event/view/slug/diverse-and-inclusive-customer-services
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