BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VTIMEZONE
TZID:Europe/London
TZURL:http://tzurl.org/zoneinfo-outlook/Europe/London
X-LIC-LOCATION:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:19700329T010000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=-1SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:19701025T020000
RRULE:FREQ=YEARLY;BYMONTH=10;BYDAY=-1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTAMP:20200916T000000Z
DTSTART;TZID=Europe/London:20200915T000000
DTEND;TZID=Europe/London:20200916T235959
SEQUENCE:
UID:industry-events-event-616@strategiesuk.net
SUMMARY:Future Airports: From Here to Where?
DESCRIPTION:Future Airports: From Here to Where?\n
Booked by - Hannah Sallabanks\n
Info - Portland Design, together with the influential travel retail blog Trunblocked.com  launched a webinar series – Future Airports: From Here to Where? –  staged across two half day webinars on the 15th and 16th September 2020.
This event brought together a remarkable line-up of speakers and panellists from both inside and outside the airport and travel retail industry. This is no time for insularity, so our aim was to deliver brand new thinking towards the many challenges that lie ahead of us.
The key focus was the future. We covered the entire airport experience. We believe that airports need to repurpose themselves and reimagine the consumer experience. So, both webinar days, featured a combination of live studio panel sessions, pre-recorded interviews and virtual connectivity,  dedicated to covering all the elements that revolve around the customer's experience - both the operational process and the commercial components of the holistic experience.
Importantly, we also be exploring in detail new commercial models. The new reality is that airports will have to deliver more convenient and compelling experiences aligned with new types of revenue. We do not apologise for the fact that we fully intend to tackle the principle issues facing the industry head on.
So, if you are an airport authority, airport owner, institutional investor, retailer, F&B operator, brand, airline or planner, there will be something here that should create real interest.
Please see below for the webinar series Programme Schedules. All the 10 video sessions are now still available to register and view using the link below.  
 
https://lnkd.in/e4x9xUb 
 
Programme Schedule Day 1
September 15 2020. 1400 - 1700 (UTC)
 
* Should Airports Reimagine a Different Future?*
Ibrahim Ibrahim, Managing Director - Portland Design
Christina Cassotis, CEO - Pittsburgh International Airport
Polly Barnfield, CEO - Maybe*
Dr. Lutz Weisser, Managing Partner - amd Sigma Consulting
 
* A Changing Environment. What IS going to work?*
Lewis Allen, Senior Director - Portland Design
Miya Knights, Head of Industry Insight - Eagle Eye Solutions
Rory Sutherland, Vice Chairman - Ogilvy UK
 
* Can We Learn from the High Street?*
Mary Wallace - IBM Global Business Processes
Kim Gray, Director, Business Development - Airports & Travel Retail Europe - Unibail-Rodamco-Westfield
 
* Different Perspectives on New Retail and Food & Beverage*
Walter Seib, CEO - HMS Host
Kevin Zajax, CEO - Ground Control
Peter Eriksson, Founder - Eriksson & Partner
 
* Business Partnership Under Pressure - New Commercial Pillars and Principles*
Julian Jäger, Joint CEO - Vienna International Airport
Francois Bourienne, Commercial Director - AGS
Adil Raihani - Adil Raihani Consulting
Martijn Steur, Managing Director - Kinetic Consultancy
 
 
Programme Schedule Day 2
September 16 2020. 1400 - 1630 (UTC)
 
* How Doable is Digital? And What Could it Do? *
Stéphanie Metz-Thevenod, Executive Vice President - Lagardère Travel Retail
Michael Raasch, Head of Airline Solutions - AOE
 
* Brands and Retail Theatre: A Bigger or Lesser Choice?*
Stewart Dryburgh, General Manager - Nestlé International Travel Retail
Jérôme Le Page, Marketing & Business Development Director - JC Decaux
Heidi Van Roon, Founder & President - Spark Group of Companies
Moyra Race, Founder - Strategic Buying Consulting Services
Rory Sutherland, Vice Chairman - Ogilvy UK
 
* How can Travel Retailers Retain their Share?: Learning from the Disruptors*
Ibrahim Ibrahim, Managing Director - Portland Design
More panellists TBC
 
* What Will Customers Expect? The Future Passenger Journey Explored*
Sally Allington, CEO & Founder - Ethos Farm
Anne Kavanagh, Founder - Kavanagh Communications
Kim Gray, Director, Business Development - Airports & Travel Retail Europe - Unibail-Rodamco-Westfield
Miya Knights, Head of Industry Insight - Eagle Eye Solutions
 
* The Future Commercial Platform: New Metrics, Opportunities and More*
Herculano Rodrigues, Associate Director - Retail and Commercial Spaces - Javelin Group
Peter Eriksson, Founder - Eriksson & Partner
Adil Raihani - Adil Raihani Consulting
Ibrahim Ibrahim, Managing Director - Portland Design
Lewis Allen, Senior Director - Portland Design
 

 
We are charging £25 GBP + VAT (£30 total) for each half-day webinar & £50 + VAT (£60 total) for both days. After direct costs, we are pleased to announce that, from the proceeds, we will be funding bursaries for people with disadvantaged and diverse backgrounds from outside the industry, as well as for those who have recently joined the industry, to take up the certified online learning programme of the Duty Free World Council's Academy. To book your place please go to: https://www.eventbrite.co.uk/e/future-airports-from-here-to-where-tickets-113357605650
 
For group bookings of 10 or more please contact Peter Marshall at peter@trunblocked.com
We look forward to you joining us.
Ibrahim Ibrahim, Managing Director, www.portland-design.com
Peter Marshall, Founder, www.trunblocked.com\n

ORGANIZER;CN= :MAILTO:
LOCATION:Webinar
URL:https://members.britishaviationgroup.co.uk//industry-events/event/view/slug/future-airports-from-here-to-where
PRIORITY:5
X-MICROSOFT-CDO-IMPORTANCE:1
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR